Recruiting Account Manager

INFOSYS NOVA HOLDINGS LLC•Cincinnati, OH

18d•Hybrid

About The Position

The Recruiting Account Manager is responsible for developing K’Source (onsite resources) business. Additionally, this position is responsible for topline revenue and the resources to support that revenue. With assistance from the broader Kaleidoscope team, this role presents the company’s services, respond to RFP/Qs, close new business opportunities and organically grow the accounts. This position serves as the voice of the client with our internal teams and manages the client relationship.

Requirements

Knowledge and skills at a level normally acquired through the completion of a Bachelor’s degree.
Minimum of 5 years of business development experience
Account Management experience in a related creative services environment with proven skills required in order to create, maintain and grow customer relationships.
Experience in new business development across all business Kaleidoscope supports.
Proven track record of meeting and exceeding new business development targets and client expectations
Experience identifying prospective clients and establishing new contact
Proven superior negotiation and conflict resolution skills
Professional presentation, communication and writing skills and ability to respond to RFP’s and develop proposals.
Excellent organizational skills; able to set priorities while being responsive to Business Partners and client requests
Maintains client relationships which requires empathetic listening, strategic thinking and effective story telling
Prioritizes and completes tasks in order to deliver desired outcomes within allotted time frames
Critical thinker demonstrated by checking for clarity, accuracy, precision, relevance, depth, breadth, significance, logic, and fairness
Writes and prepares proposals, RFP’s, reports and correspondence in a professional format
Demonstrated ability to manage time and territory
Ability to understand the needs and desires of prospective clients and use this knowledge to help them sustain an emotional connection and motivate them to take action
Excellent oral communication skills that demonstrate a professional demeanor
Handles sensitive information and maintain highest level of confidentiality
Fluent in Microsoft Office software: Word, Excel, PowerPoint.

Responsibilities

Define and maintain an ongoing database of possible candidates for all relevant categories.
Make industry aware of our needs / educate industry on our unique offering and client benefits that K’Source offers.
Lead all aspects of recruiting and placement to ensure success (tactical and strategic) and partner with HR where needed.
Manage account relationships in order to ensure premier client satisfaction and account retention while being able to identify and capitalize on new revenue generating opportunities within existing accounts assigned to him/her.
Strives to organically expand current business with clients.
Conduct secondary research necessary to become knowledgeable about relevant category, product, or company to inform development of SOW or RFG.
Provide professional client service to internal and external clients.
Foster a positive environment of teamwork.
Effectively interface with the Business Development and Operational teams, including product designers, interaction designers, engineers, graphic designers, strategists, and visualization designers.
Serve as the client’s voice in internal team meetings.
Understand how and when to bring in resources, both internal and external, and how to communicate the vision to them in an actionable way.
Partner with Kaleidoscope’s HR department to successfully onboard K’Source new hires/onsite placements.
Responds to RFP/Qs and helps with Statements of work (SOWs).
Develop the processes and systems that will be needed to manage the K’Source business and drive it forward to continued success and further growth.
Make recommendations and put into play tools that will help with tracking, sourcing, and any K’Source opportunities.
Plans, organizes and manages to ensure the stable operation of the K’Source infrastructure.
Ensures performance of team is maximized and that team understands their roles and responsibilities in delivering K’source services to the highest standards.
Work closely with executives and Business Development staff to initiate relationships with targeted companies.
Proactively lead account development within assigned clients.
Responsible for developing and executing a strategy to meet revenue and profitability targets for each account.
Develop and implement business development strategy to identify prospects and key decision makers within the company’s target accounts; contact/qualify prospects to produce actionable opportunities.
Proactively seek and develop new business opportunities. Educate client by promoting the extensive services offerings while strengthening and expanding current client relationships and creating preference of future engagements.
Produce and deliver sales proposals and presentations that exemplify Kaleidoscope’s unique capabilities and DNA.