Recruiter

Favorite Healthcare Staffing • Overland Park, KS

1d

About The Position

This role profile is a blend of both the job description and person specification and clearly demonstrates the relationship between specific tasks and personal attributes. It is not exhaustive but is intended to give an overview of the role which will naturally change from time to time in line with business requirements.

Company Description Favorite Healthcare Staffing is the nation’s premier provider of healthcare professionals, offering a full range of per diem, allied health, contract, travel assignments, as well as permanent placement opportunities. Favorite continues to set the industry standard for quality, service, and integrity in healthcare staffing and services. What makes Favorite Healthcare Staffing unique? The answer is simple — our people. From the commitment to our communities to our “work hard play hard” mentality, it’s our people who define who we are.

Position Details:
Talent Acquisition & Fulfillment
Review and action the NOC Turnover/Handover Report to manage inherited work inventory, match candidates to shifts, book assignments, track shift counts, and coordinate availability assistance .
Manage all open orders and assumptive assignments, ensuring thorough coverage and efficient fulfillment.
Maintain the active roster to: Match available THPs to local contract orders. Conduct regular check-ins: weekly with non-working THPs, daily with actively working THPs.
Lead initial credentialing conversations, introduce the mobile app, and guide new THPs through engagement and readiness for assignment.
Ensure THP engagement of the Mobilize application within the defined market
Align candidate skills and preferences with opportunities and actively manage their progress through the funnel.
Client Relationship & Growth
Conduct regular pump calls with clients to assess satisfaction, gather new opportunities, and reinforce partnership value.
Follow up on all client submittments, ensuring timely feedback and placement progression.
Engage in outbound marketing efforts and cross-selling to support client expansion of services.
Deliver seamless introductions to the Partner Portal and promote its adoption.
Collaborate with Client Solution Consultants to understand and align on current and expected business opportunities.
Support the Market Director/Manager and Regional VP/Director with strategic client outreach and development in the defined market, including being an “on the ground” source of insights for clients ideal for right shift and expansion into other service lines.
Operational Excellence
Review and resolve issues in the Timecards Exception Report to ensure accurate and timely payroll processing.
Assist with client escalations and THP disciplinary escalations, documenting concerns and partnering with leadership on appropriate actions .
Act as a conduit for client feedback, working with cross-functional teams to improve service and retention.
Enter real orders and partnering as necessary with QX to track order flow.
Maintain visibility into candidate preferences, guiding fulfillment and proactive pipeline development.
Weekly review and in-depth understanding of Power BI analytics and key desk metrics – understanding performance within the broader defined market
Collaboration & Internal Coordination
Participate in internal team meetings to align on priorities, share updates, and escalate roadblocks.
Partner with compliance, credentialing, and onboarding teams to ensure seamless THP deployment.
Collaborate with sales and delivery teams to inform forecasting and market strategy.

Requirements

• Applicants must be able to show proof that they are legally eligible to work in the United States.

Nice To Haves

• Blend of job description and person specification
• Relationship between specific tasks and personal attributes
• Overview of the role which will naturally change from time to time in line with business requirements
• Nation's premier provider of healthcare professionals
• Full range of per diem, allied health, contract, travel assignments, as well as permanent placement opportunities
• Industry standard for quality, service, and integrity in healthcare staffing and services
• Commitment to our communities
• Work hard play hard mentality
• Talent Acquisition & Fulfillment
• Manage inherited work inventory
• Match candidates to shifts
• Book assignments
• Track shift counts
• Coordinate availability assistance
• Manage all open orders and assumptive assignments
• Ensure thorough coverage and efficient fulfillment
• Maintain the active roster
• Match available THPs to local contract orders
• Conduct regular check-ins
• Lead initial credentialing conversations
• Introduce the mobile app
• Guide new THPs through engagement and readiness for assignment
• Ensure THP engagement of the Mobilize application within the defined market
• Align candidate skills and preferences with opportunities
• Actively manage their progress through the funnel
• Client Relationship & Growth
• Conduct regular pump calls with clients
• Assess satisfaction
• Gather new opportunities
• Reinforce partnership value
• Follow up on all client submittments
• Ensure timely feedback and placement progression
• Engage in outbound marketing efforts and cross-selling
• Support client expansion of services
• Deliver seamless introductions to the Partner Portal
• Promote its adoption
• Collaborate with Client Solution Consultants
• Understand and align on current and expected business opportunities
• Support the Market Director/Manager and Regional VP/Director with strategic client outreach and development in the defined market
• Be an “on the ground” source of insights for clients ideal for right shift and expansion into other service lines
• Operational Excellence
• Review and resolve issues in the Timecards Exception Report
• Ensure accurate and timely payroll processing
• Assist with client escalations and THP disciplinary escalations
• Documenting concerns
• Partner with leadership on appropriate actions
• Act as a conduit for client feedback
• Work with cross-functional teams to improve service and retention
• Enter real orders
• Partnering as necessary with QX to track order flow
• Maintain visibility into candidate preferences
• Guide fulfillment and proactive pipeline development
• Weekly review and in-depth understanding of Power BI analytics and key desk metrics
• Understand performance within the broader defined market
• Collaboration & Internal Coordination
• Participate in internal team meetings
• Align on priorities
• Share updates
• Escalate roadblocks
• Partner with compliance, credentialing, and onboarding teams
• Ensure seamless THP deployment
• Collaborate with sales and delivery teams
• Inform forecasting and market strategy

Responsibilities

• Review and action the NOC Turnover/Handover Report to manage inherited work inventory, match candidates to shifts, book assignments, track shift counts, and coordinate availability assistance.
• Manage all open orders and assumptive assignments, ensuring thorough coverage and efficient fulfillment.
• Maintain the active roster to match available THPs to local contract orders.
• Conduct regular check-ins: weekly with non-working THPs, daily with actively working THPs.
• Lead initial credentialing conversations, introduce the mobile app, and guide new THPs through engagement and readiness for assignment.
• Ensure THP engagement of the Mobilize application within the defined market.
• Align candidate skills and preferences with opportunities and actively manage their progress through the funnel.
• Conduct regular pump calls with clients to assess satisfaction, gather new opportunities, and reinforce partnership value.
• Follow up on all client submittments, ensuring timely feedback and placement progression.
• Engage in outbound marketing efforts and cross-selling to support client expansion of services.
• Deliver seamless introductions to the Partner Portal and promote its adoption.
• Collaborate with Client Solution Consultants to understand and align on current and expected business opportunities.
• Support the Market Director/Manager and Regional VP/Director with strategic client outreach and development in the defined market, including being an “on the ground” source of insights for clients ideal for right shift and expansion into other service lines.
• Review and resolve issues in the Timecards Exception Report to ensure accurate and timely payroll processing.
• Assist with client escalations and THP disciplinary escalations, documenting concerns and partnering with leadership on appropriate actions.
• Act as a conduit for client feedback, working with cross-functional teams to improve service and retention.
• Enter real orders and partnering as necessary with QX to track order flow.
• Maintain visibility into candidate preferences, guiding fulfillment and proactive pipeline development.
• Weekly review and in-depth understanding of Power BI analytics and key desk metrics – understanding performance within the broader defined market.
• Participate in internal team meetings to align on priorities, share updates, and escalate roadblocks.
• Partner with compliance, credentialing, and onboarding teams to ensure seamless THP deployment.
• Collaborate with sales and delivery teams to inform forecasting and market strategy.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed