Recruiter/Admissions Advisor

Iowa Western Community College•Council Bluffs, IA

3d•Hybrid

About The Position

The Recruiter/Admissions Advisor is responsible for managing a recruitment territory and actively engaging prospective and admitted students throughout the enrollment process. This role conducts outreach through high school visits, college fairs, and community events, while building relationships with students, families, and school partners. The Recruiter/Admissions Advisor guides students from initial interest through application, completion of admissions requirements, and registration, providing support in areas such as program selection and financial aid processes. This position works collaboratively with the Recruiting Coordinator and campus partners to support enrollment goals and ensure a seamless student experience.

Requirements

Associate’s degree required; Bachelor’s degree preferred in communications, business, education, or a related field
Strong verbal and written communication skills, with the ability to effectively engage students, families, and community partners
Demonstrated customer service skills with a commitment to providing a positive and supportive experience
Strong organizational skills with the ability to manage multiple priorities and tasks simultaneously
Ability to build relationships and connect with diverse populations in a variety of settings
Comfortable presenting information to individuals and groups, both in-person and virtually
Ability to work independently while also contributing as part of a team-oriented environment
Positive attitude, professionalism, and enthusiasm for helping students succeed
Strong problem-solving skills and ability to adapt in a fast-paced, student-facing environment
Basic understanding of or willingness to learn the college admissions and financial aid process, including FAFSA
Ability to travel locally/regionally and work flexible hours, including evenings and occasional weekends, to support recruitment activities
Ability to pass a background check, have a valid driver’s license and good driving record
Commitment to a student-centered, service-oriented approach

Nice To Haves

Experience with CRM systems, student information systems, or similar technology preferred

Responsibilities

Demonstrates IWCC’s core mission, vision and values
Manage an assigned geographic recruitment territory and/or academic program areas
Conduct high school visits, college fairs, and community-based recruitment events
Represent the institution at on-site and off-site outreach activities
Build and maintain relationships with high school counselors, community partners, and external stakeholders
Develop and maintain a pipeline of prospective students through proactive outreach and engagement
Maintain an active caseload of prospective and admitted students
Guide students and families through the admissions process, including application completion and next steps
Support students in completing admissions requirements and navigating enrollment processes
Advise students on academic program options and career pathways
Provide basic guidance on financial aid processes, including FAFSA completion and next steps
Track and manage student engagement and recruitment activity using CRM or student information systems
Follow up with prospective and admitted students to support progression through the enrollment funnel
Collaborate with the Recruiting Coordinator and enrollment team to support recruitment strategies and goals
Partner with campus departments, including campus visits and student onboarding, to ensure a seamless student experience
Participate in special recruitment initiatives, events, and targeted outreach campaigns
Serve as a team player by supporting departmental needs and assisting in cross-functional efforts as assigned
Other duties as assigned