Recreational Marine Underwriting Assistant

One80 IntermediariesManchester, NH

About The Position

The Recreational Marine Underwriting Assistant provides critical administrative and underwriting support to ensure the efficient operation of the marine underwriting department. This role is responsible for policy issuance, endorsements, policy maintenance, compliance monitoring, broker communications, and underwriting support activities. The ideal candidate is highly organized, detail oriented, customer focused, and capable of managing multiple priorities while maintaining accuracy and service excellence. The Underwriting Assistant works closely with underwriters, brokers, and internal stakeholders to ensure timely processing of marine insurance policies and adherence to company, carrier, and regulatory requirements.

Requirements

  • Minimum of one year of related insurance, underwriting support, administrative, or customer service experience. (Equivalent combination of education and experience will be considered.)
  • Demonstrated commitment to ongoing professional development and a willingness to pursue industry related coursework and professional designations.
  • Exceptional customer service skills and a professional approach to broker and client interactions.

Nice To Haves

  • Associate degree from a two year college or technical school preferred.

Responsibilities

  • Drive the timely and accurate issuance of Package, Commercial Marine, and Umbrella/Bumbershoot policies by translating underwriting proposals and binding instructions into completed policies, typically within 48 hours of receipt.
  • Ensure seamless policy lifecycle management by processing cancellations and reinstatements within 24 hours while maintaining policy integrity and accurate coverage records.
  • Serve as a trusted partner to underwriters by supporting new and renewal business activities, including rating, proposal preparation, quote development, file management, reporting, and follow up activities that contribute to profitable growth.
  • Champion underwriting quality by validating policy issuance against approved quotes, underwriting instructions, and coverage specifications to ensure accuracy and consistency.
  • Deliver an exceptional broker experience by serving as a knowledgeable and responsive resource for policy inquiries, coverage questions, endorsements, billing concerns, and service requests.
  • Build strong, trusted relationships with brokers through professional communication, responsiveness, and a solutions focused approach that enhances client satisfaction and supports long term business partnerships.

Benefits

  • equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.
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