Recreational Assistant

Associa•Murrieta, CA

3d•Onsite

About The Position

Responsible for opening and/or closing the facilities, assisting in administering, enforcing rules and regulations and policies, and implementing procedures.

Requirements

High school diploma or general education degree (GED)
Proficient in Word, Excel, Outlook, and E-mail
Knowledge of computers, electronics, and technology
Strong oral communication skills
Public relations skills
Organization skills
Reading skills
Time management skills
Ability to converse with homeowners in a clear, concise, understanding, and sensitive manner
Ability to write basic announcements
Adept in one-on-one communications
Superior telephone demeanor/skills
Attentive, aware listener
Ability to be firm at times and flexible at other times and recognize the appropriate time for each
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
Ability to write routine reports and correspondence
Ability to speak effectively to homeowners, vendors, contractors, and other visitors
Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals
Ability to compute rate, ratio, and percent and to draw and interpret bar graphs
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form

Nice To Haves

Direct experience highly considered

Responsibilities

Perform all opening/closing procedures affiliated with the lodge, including walking the facility for safety and maintenance, checking pool and spa temperatures, and completing checklists.
Provide customer service to homeowners/guests by greeting them, enforcing rules, answering questions, handling issues, and managing sign-in logs.
Maintain the front desk's neatness and tidiness.
Perform basic office duties such as photocopying, filing, faxing, typing, and record keeping.
Obtain necessary forms from new homeowners to issue fob access.
Prepare and distribute incident reports.
Enforce pool and spa rules.
Keep all rooms and outdoor recreation areas neat and clean.
Check out sports equipment.
Perform room set-ups/take-downs for events, clubs, and committees.
Assist the Activities Director with events, excursions, and reservations.
Handle sign-ups for events, classes, and excursions.
Maintain company-provided courses and certification for CPR and First Aid.
Cover shifts when needed.
Perform other duties as assigned to ensure a smooth operation.