Recreation Supervisor-Seasonal-FT
About The Position
Omni La Costa Resort & Spa Nestled among the beautiful coastal foothills of Carlsbad, CA, Omni La Costa Resort & Spa is a destination where timeless luxury meets modern wellness. Home to the award-winning Spa at La Costa, recognized among the nation’s best, the resort also features acclaimed restaurants showcasing fresh, coastal-inspired cuisine, championship golf and tennis, and a host of pools and experiences that celebrate the Southern California lifestyle. At Omni La Costa, our associates are the heart of the guest experience. We foster a culture rooted in respect, gratitude, and empowerment, offering comprehensive training, mentorship, and opportunities for growth. If you’re passionate about hospitality, Omni La Costa may be your perfect match. Recreation Supervisor Overview: The Recreation Supervisor will run the pool operation by monitoring the team of Pool Rentals, Oceanside servers service needs, engaging with guests, and creating memorable vacation moments.
Requirements
- Computer Programs Utilized:
- Kronos (correcting missing punches, time edits)
- Birchstreet (supply ordering)
- Microsoft Outlook/Calendar
- Microsoft Excel
- Resort Suite (reservations, charging tickets)
- Xola
- Working Environment & Physical Demands:
- Exterior and occasionally interior of hotel with exposure to various weather conditions such as extreme heat, cold, rain, wind, sun and darkness with limited lighting.
- Must be able to stand and exert well-paced mobility for up to 6 hours in length.
- Must be able to lift up to 25 lbs. on a regular and continuing basis.
- Must be able to push and pull carts and equipment weighing up to 100lbs. on a regular and continuing basis.
- Must be able to bend, stoop, squat and stretch to fulfill lifting task.
Responsibilities
- Responsible for opening and closing procedures for pool scape- all associates, cleanliness and service opportunities.
- Create and deliver clear stand-up plan for team daily, at start of each shift- Oceanside/ Rentals team
- Take guest reservations, pool and beach rentals and creating a welcoming experience
- Host and assist execution of daily craft offerings, camp themes
- Demonstrate creativity, crowd management quality service with every interaction
- Effectively handling guest complaints and resolving issues with courage and confidence
- Communicate end of day recap to management detailing action items, staff issues, follow-up needed, etc.
- Inspect all department areas daily, monitor cleanliness, organization and reporting of safety hazards with follow-up
- Must be able to work with many different departments to serve our guest needs and requests
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
Number of Employees
1,001-5,000 employees
