Recreation Specialist

City of New Braunfels, TX•New Braunfels, TX

6d•$18 - $21•Onsite

About The Position

Under general supervision, the Aquatics Recreation Specialist assists in coordinating aquatic programs, birthday parties, and operational services to ensure high-quality service, safety, and satisfaction for all patrons and staff at DAS REC, New Braunfels Recreation Center. At over 77,000 square feet, Das Rec consists of two full-sized basketball courts, two indoor pools, a fitness floor, an indoor track, and more - the opportunities to help build a happier, healthier, active New Braunfels are endless. Recreation Specialists exist across multiple divisions in Das Rec. This listing describes the responsibilities specific to the Aquatics Division.

Requirements

High school diploma or GED equivalent.
At least one (1) year of aquatic programming experience.
Two (2) years of Lifeguarding experience.
Valid Texas Driver’s License.
Must obtain within three (3) months of employment: American Red Cross Lifeguard/First Aid Certification
Community First Aid and Safety/CPR/AED certification
Principles and practices of excellent customer service
Federal and State safety laws and regulations
Aquatic operations, programming, and facility supervision
Emergency response procedures and aquatic safety best practices
Interpreting customer and facility needs and solving service-related issues
Communicating clearly and professionally, both verbally and in writing
Establishing positive relationships with guests, coworkers, and supervisors
Managing aquatic party logistics, lifeguard team dynamics, and event operations
Using computer software and scheduling tools such as DigiQuatics
Conducting chemical testing and ensuring aquatic safety compliance
Analyzing operational issues and identifying safe, effective solutions

Nice To Haves

American Red Cross Water Safety Instructor (WSI) Certification
American Red Cross Lifeguard Instructor (LGI) Certification
Administering Emergency Oxygen certification

Responsibilities

Model the way with a positive attitude toward the organization and co-workers, ensuring actions, appearance, attitude, and attendance serve as a positive example for DAS REC.
Assist in maintaining DAS REC to ensure a safe condition and to meet community needs in compliance with the City’s policies, procedures, mission, and vision.
Remain calm under pressure and help resolve conflicts.
Contribute to a high level of standards for divisional staff and hold self and others accountable to expectations.
Contribute to hiring, training, orientation, performance evaluations, and documentation for assigned staff.
Commit to continuous improvement through regular meetings with the Aquatics leadership team.
Take initiative and work independently and collaboratively with individuals from various backgrounds.
Manage administrative tasks such as scheduling, reporting, and supply management.
May work non-standard hours including evenings, weekends, holidays, and emergency response.
Understand and follow safety protocols and emergency procedures.
Respond quickly and effectively in emergency situations and support corrective actions as needed.
Serve as a liaison between lifeguard staff and aquatics leadership to ensure communication and operational continuity.
Assist with the planning and delivery of all aquatic programs and events, including swim meets and lifeguard orientations.
Confirm birthday party reservations via calls and emails; provide event details and support documents.
Schedule and support pool party staff and update reservations using DigiQuatics.
Train and onboard Pool Party Attendants, including supervising their readiness for parties.
Set up, tear down, and clean party areas including decorations and supplies.
Maintain themed party box inventory using "party supplies" inventory file.
Print and manage party receipts and checklist documentation.
Conduct and record pool chemical tests (DPD #1, DPD #2, and pH indicators) and perform safety inspections of equipment.
Monitor and maintain first aid and aquatic area supply inventory.
Participate in weekly planning meetings with Aquatics Supervisor and Assistant Supervisor.
Serve as Supervisor on Duty during swim meets when necessary.
Assist in supervising swim lesson programs and support registration and coaching staff.
Support facility cleanliness and safety checks during aquatic programs and events.
Assist in promoting aquatics programs and special events in coordination with the department.
Be willing to step into shifts or leadership roles on short notice when operational needs arise.