Recreation Site Supervisor

Holland, City of•Holland, MI

8d•Onsite

About The Position

The Recreation Site Supervisor supervises and supports recreation programs, athletic leagues, and activities at City of Holland sports and recreation facilities. As the on-site point of contact, the supervisor helps ensure activities are safe, organized, and welcoming. The role involves monitoring facilities and surrounding areas, communicating with participants and other stakeholders, and promoting compliance with program rules, safety procedures, and City policies. Work is performed at indoor and outdoor recreation facilities, with regular interaction with participants, spectators, coaches, officials, staff, and the public. The position may involve exposure to changing weather, dust, dirt, noise, moving equipment or objects, and cleaning or maintenance chemicals. The schedule is approximately 5–15 hours per week, including weekday evenings and Saturday mornings; evening and weekend availability is required according to program and league schedules.

Requirements

High school diploma or equivalent.
Strong interpersonal and communication skills, with the ability to interact effectively with participants, parents, spectators, officials, staff, and the general public.
Ability to enforce rules, regulations, safety procedures, and City policies with firmness, tact, fairness, and professionalism.
Ability to understand and follow written and verbal instructions and carry out responsibilities with limited supervision.
Ability to maintain accurate records and complete reports with minimal direction.
Ability to remain calm, professional, and courteous when responding to conflicts, complaints, emergencies, or other challenging situations.
Ability to work independently and function effectively as part of a recreation team.
Availability to work evenings and weekends based on program and league schedules.

Nice To Haves

Previous experience assisting with, supervising, coaching, officiating, or managing recreation programs, athletic leagues, events, or similar activities.

Responsibilities

Supervise recreation programs, athletic leagues, and activities at assigned sites to ensure they are safe, organized, and professionally conducted.
Serve as the primary on-site contact for participants, parents, spectators, coaches, officials, and staff.
Enforce program rules, league regulations, facility policies, safety procedures, and applicable City of Holland ordinances.
Monitor assigned facilities and surrounding areas for safety concerns, inappropriate conduct, maintenance issues, and other conditions requiring attention.
Support the safe, clean, and sanitary operation of facilities and program areas.
Maintain knowledge of applicable sport league rules, guidelines, schedules, and program procedures, and assist with their implementation.
Communicate effectively and professionally with participants, parents, spectators, coaches, officials, staff, and the public.
Respond to questions, concerns, and complaints, and report significant issues or incidents to the appropriate staff member.
Maintain order and address participant or spectator behavior firmly, fairly, and respectfully.
Assist with program setup, facility operations, equipment needs, and other tasks needed for successful program delivery.
Complete incident reports, program documentation, attendance records, and other required reports accurately and promptly.
Perform other duties related to recreation program and facility operations as directed by the Recreation Manager or Recreation Coordinator.