Recreation Services Facility Assistant- PRN

Buncombe County•Asheville, NC

2d•Hybrid

About The Position

Buncombe County Parks & Recreation is hiring a part-time, PRN (Pro Re Nata), Facility Assistant, a hands-on role supporting our daily park operations. This position reports to the Park Ranger Supervisor, and follows a variable schedule, with shifts commonly including weekday evenings and weekends. The primary work location is Lake Julian Park, though assignments may occasionally rotate to other recreation sites across the county. As part of a small, collaborative team, the Facility Assistant helps maintain park cleanliness, interacts with the public, conducts sales and rentals, and upholds a welcoming and safe environment for all visitors. I. Purpose of the position: The purpose of this position is to perform a wide variety of tasks to support our daily park operations within the Recreation Department. II. Essential Functions of the position: Promote good public relations and communication with citizens using the park and recreation facilities. Participate in various fee collection, event registration, and evaluation activities. May perform a variety of duties associated with the daily use of park areas and facilities. Ability to work weekends, evenings and nights as needed. Perform other related duties as assigned. III. Typical Work Schedule: Adheres to assigned work schedule as outlined in the Department and County attendance policies and procedures. Regular, predictable attendance is essential. Note: This position has been identified as an emergency essential position and as such employees in this position may be needed to work, including after-hours, weekends and during a public emergency (to include but not limited to floods, ice storms, disease outbreak, terrorist attack, etc.). IV. Supervision Received: Receives supervision to perform established duties; operates within specific policy guidelines; standard practices or procedures allow employee to proceed independently to perform routine work; work frequently checked while in progress and reviewed upon completion. Supervisory/Leadership Responsibilities: None. V. Decision Making and Problem Solving: Most problems are routine, predictable and constrained with little or no uncertainty; problems or questions are referred to supervisor. Decision making is limited to information contained within established policies and procedures. VI. Knowledge, Skills, Abilities: Ability to use small office equipment and computers. Ability to adapt to a work environment that may include exposure to outdoor climate, dust and dirt, exposure to the hazards of working in and near traffic, exposure to various chemicals including fertilizers and pesticides, and exposure to domestic and wild animals. Ability to answer questions and provide information to the public. Ability to speak, understand and communicate information and ideas so others may understand. Ability to use and/or repair small equipment. VII. Organization Conformance Standards for All Positions: Interact with other employees, customers, and partners in an effective manner, with professionalism and cultural competency; work effectively and efficiently as a team contributor including interacting and communicating clearly and effectively both orally and in writing. Maintain knowledge of the agency organizational rules, policies, procedures, services, and mission. Last Updated: August 2025 Plan, prioritize, and organize work effectively to produce quality work with measurable results and within identified deadlines; Function in highly stressful circumstances and demonstrate the ability to adapt to changing priorities, deadlines, and directions; ability to maintain calm demeanor while dealing with stressful situations and customers. Demonstrate the County’s core values through performance and conduct. This expectation extends beyond the workplace and County systems to include off-site, and off-duty conduct that undermines an employee’s creditability as a representative of the County; Conduct business in an ethical manner at all times while maintaining a high level of professionalism and confidentiality. Coordinate work efforts with other employees and organizations to accomplish a common task; responsible for managing matters affecting employment and completing personnel-related activities timely and according to County policy. Safely and successfully perform the essential job functions consistent with ADAAA, FMLA and other federal, state, and local standards, including meeting qualitative and/or quantitative productivity standards. Maintain regular, punctual attendance consistent with ADAAA, FMLA and other federal state and local standards. Ability to successfully pass a drug screen and criminal background check.

Requirements

High school diploma or GED, and a minimum of one (1) year of experience in customer services or maintenance work; or an equivalent combination of education and experience.
Ability to use small office equipment and computers.
Ability to adapt to a work environment that may include exposure to outdoor climate, dust and dirt, exposure to the hazards of working in and near traffic, exposure to various chemicals including fertilizers and pesticides, and exposure to domestic and wild animals.
Ability to answer questions and provide information to the public.
Ability to speak, understand and communicate information and ideas so others may understand.
Ability to use and/or repair small equipment.
Possession of a valid driver's license issued by the State of North Carolina.

Nice To Haves

None

Responsibilities

Promote good public relations and communication with citizens using the park and recreation facilities.
Participate in various fee collection, event registration, and evaluation activities.
May perform a variety of duties associated with the daily use of park areas and facilities.
Ability to work weekends, evenings and nights as needed.
Perform other related duties as assigned.
Interact with other employees, customers, and partners in an effective manner, with professionalism and cultural competency.
Work effectively and efficiently as a team contributor including interacting and communicating clearly and effectively both orally and in writing.
Maintain knowledge of the agency organizational rules, policies, procedures, services, and mission.
Plan, prioritize, and organize work effectively to produce quality work with measurable results and within identified deadlines.
Function in highly stressful circumstances and demonstrate the ability to adapt to changing priorities, deadlines, and directions.
Ability to maintain calm demeanor while dealing with stressful situations and customers.
Demonstrate the County’s core values through performance and conduct.
Conduct business in an ethical manner at all times while maintaining a high level of professionalism and confidentiality.
Coordinate work efforts with other employees and organizations to accomplish a common task.
Responsible for managing matters affecting employment and completing personnel-related activities timely and according to County policy.
Safely and successfully perform the essential job functions consistent with ADAAA, FMLA and other federal, state, and local standards, including meeting qualitative and/or quantitative productivity standards.
Maintain regular, punctual attendance consistent with ADAAA, FMLA and other federal state and local standards.
Ability to successfully pass a drug screen and criminal background check.