Recreation Facility Monitor

City of FridleyFridley, MN
Onsite

About The Position

Be part of something new and exciting at the brand-new Commons Park Building! We’re looking for a friendly, reliable Recreation Facility Monitor to welcome patrons, support daily operations, and help create a clean, safe, and welcoming community space. In this role, you’ll greet visitors, process registrations, set up equipment, assist with programs and events, and help keep the building running smoothly.

Requirements

  • Must be at least 18 years of age.
  • Prior work in a customer service role.
  • Experience working with computers and computer software.
  • Ability to communicate effectively verbally and in writing and possess positive customer service skills.
  • Ability to work independently and prioritize work.
  • Ability to work collaboratively, cooperatively, and positively in a team environment.
  • Ability to work varying hours and days, including evenings and weekends.
  • Ability to handle a variety of assignments under minimal supervision within standard operating procedures.
  • Ability to apply a variety of procedures, policies and precedents using moderate analytical ability in adapting methods to fit facts and conditions.
  • Ability to communicate with frequent contacts to supply information on specialized matters requiring detailed or technical responses.

Nice To Haves

  • High School Diploma
  • Experience working with Recreation software/registration systems.
  • Experience with monitoring a facility, including set-up, take-down and working with audio/visual equipment.

Responsibilities

  • Greets and interact with patrons to provide excellent customer service year-round. Includes interaction in-person, on the phone and online.
  • Opens and closes building securely.
  • Sets up and takes down equipment.
  • Processes transactions related to programming within facility.
  • Processes customer rentals and registrations.
  • Maintains a clean building throughout the day including activity rooms, lobby, office and restrooms.
  • Assists with programs or special events.
  • Monitor building to provide support and assist with troubleshooting any issues and concerns.
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