About The Position

Under the supervision of a Program Coordinator or Recreation Specialist, the Recreation Service Advisor develops and/or leads recreational activities and assists patrons with registration. The position provides customer service, supports recreation programs and events, performs facility attendant and administrative duties, and assists with memberships, rentals, and participant needs. Flexible hours and schedules, including weekends and holidays, are required.

Requirements

  • Completion of two years of high school.
  • One year of experience as a recreation facility attendant or in a related role.
  • Valid driver's license.
  • CPR and First Aid certification, or ability to attain them within 90 days.
  • Food handler license, or ability to attain it within 90 days.
  • Availability to work flexible hours and schedules, including weekends and holidays.

Nice To Haves

  • One year of experience working in a related field.
  • Bilingual in English and Spanish.

Responsibilities

  • Ensure the safety and well-being of program participants.
  • Provide customer service to patrons, renters, and the public by phone and in person.
  • Develop, lead, and supervise general recreation programs, activities, and special events.
  • Open and close facilities and perform attendant duties.
  • Maintain essential records and prepare reports.
  • Receive payments and record registration and membership information.
  • Use the internal system to track patron attendance and program finances.
  • Perform daily administrative tasks, including cleaning, filing, sorting, answering phones, and copying.
  • Conduct pre- and post-event rental checklists with renters.
  • Assist with setup, cleanup, and breakdown of programs, events, and activities.
  • Serve meals and snacks to program participants as needed.
  • Supervise and enroll customers in general recreation programs for all ages across areas such as childcare, fitness studios, courts, and events.
  • Follow City financial controls when enrolling customers and selling Recreation Center memberships.
  • Ensure membership guidelines, procedures, and controls are followed.
  • Follow administrative, financial, and safety policies.
  • Perform other duties as assigned.
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