Recreation/Sailing Program Coordinator

Hilton Grand VacationsMarco Island, FL
Onsite

About The Position

We're currently seeking team members who are passionate about building lasting vacation memories for owners/guests visiting our resort properties! You are service-oriented, thoughtful, courteous, excellent with both children and adults in providing a refreshing environment.

Requirements

  • Must be able to lift/push/pull up to 50 lbs with reasonable accommodation.
  • Basic math and cash handling skills.
  • Proficient in MS Office and basic desktop publishing applications.
  • Must be able to work outdoors in all climates.
  • Athletic skills to get along with participate in our tennis and pickleball games.
  • Excellent guest relations skills.
  • Knowledge of a wide variety of recreation activities and programs including their development and implementation.
  • Able to interact with all age groups courteously and effectively.
  • Able to speak, read, write, and understand English language to complete job requirements and to communicate with co-workers and guests/owners.
  • Comfortable working on the water aboard wave runners, kayaks, paddleboard, and sailboats.
  • US Sailing Level 1 (Required)
  • Small Boat Instructor Certification (Required)
  • Must be able to work outdoors for long hours in hot temperatures.
  • Must be a strong swimmer and have knowledge or background in operating personal watercraft.
  • Must be able to work on holidays and weekends.

Nice To Haves

  • Knowledge of Hobie Fleet of Sailboats preferred.
  • Previous customer service experience
  • Hospitality experience
  • Public speaking experience
  • Audio visual equipment operation
  • Prior sailing experience preferred

Responsibilities

  • Plan, coordinate and implement recreation and leisure activities for all owners, members and guests for the enhancement of their vacation experience.
  • Coordinates recreational programs and activities on a day-to-day basis for all age groups according to needs and interests of owners/members/guests, resort requirements and seasonal opportunities.
  • Monitors and evaluates recreation program content and prepares communication material (flyers, handouts, postings, etc.) to attract participants and promote program interest.
  • Evaluates programs/activities for effectiveness and participation seeking new and exciting ideas for enhancement of the programs.
  • Provides outstanding owner/member/guest service including answering inquiries, providing information and general problem solving.
  • Coordinates daily activity with guests, including tournaments for pickleball and tennis.
  • Maintains recreation inventory and orders activity supplies within budgetary constraints.
  • Assists and provides support to other departments when requested.
  • Rent and sign out recreation equipment to guests.
  • Assist in recreation programs as required.
  • Assist in our comprehensive sailing program.
  • Assist with maintenance of sailing and bicycle fleet, as well as fitness center and equipment.
  • May include, monitoring pool activities, towel inventory control, and all other activity common areas.
  • Implement all safety rules and regulations.
  • May require cash handling duties.
  • Perform other duties as assigned.

Benefits

  • Day 1 Health Benefits Eligibility: Excellent health care options, including medical, dental, and vision
  • Recognition Programs and Rewards
  • Travel Discounts Program
  • Outstanding Paid Vacation Program and Paid Sick Days
  • Employee Assistance Program that supports your physical and mental wellbeing
  • 401(k) program with company match
  • Tuition reimbursement programs
  • Employee Stock purchase program
  • Numerous learning and advancement opportunities
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