Recreation/Sailing Program Coordinator On Call

Hilton Grand Vacations•Marco Island, FL

10d•Onsite

About The Position

We're currently seeking team members who are passionate about building lasting vacation memories for owners/guests visiting our resort properties! You are service-oriented, thoughtful, courteous, excellent with both children and adults in providing a refreshing environment. As a Recreation /Sailing program coordinator, you will be responsible for planning, coordinating, and implementing recreation and leisure activities for all owners, members, and guests to enhance their vacation experience. You will coordinate recreational programs and activities on a day-to-day basis for all age groups according to the needs and interests of owners/members/guests, resort requirements, and seasonal opportunities. You will monitor and evaluate recreation program content and prepare communication material (flyers, handouts, postings, etc.) to attract participants and promote program interest. You will evaluate programs/activities for effectiveness and participation, seeking new and exciting ideas for enhancement. You will always provide outstanding owner/member/guest service, including answering inquiries, providing information, and general problem-solving. Commitment and dedication to our Spirit of Service culture is always an expected behavior to be displayed in all interactions. You must be able to work outdoors for long hours in hot temperatures. You will coordinate daily activities with guests, including tournaments for pickleball and tennis. You will maintain recreation inventory and order activity supplies within budgetary constraints. You must be a strong swimmer and have knowledge or background in operating personal watercraft. You will assist and provide support to other departments when requested. You will rent and sign out recreation equipment to guests. You will assist in recreation programs as required. You will assist in our comprehensive sailing program. Knowledge of Hobie Fleet of Sailboats is preferred. You will assist with the maintenance of the sailing and bicycle fleet, as well as the fitness center and equipment. This may include monitoring pool activities, towel inventory control, and all other activity common areas. You will implement all safety rules and regulations. May require cash handling duties. You must be able to work on holidays and weekends. Perform other duties as assigned.

Requirements

Must be able to lift/push/pull up to 50 lbs with reasonable accommodation.
Basic math and cash handling skills.
Proficient in MS Office and basic desktop publishing applications.
Must be able to work outdoors in all climates.
Athletic skills to get along with participate in our tennis and pickleball games.
Excellent guest relations skills.
Knowledge of a wide variety of recreation activities and programs including their development and implementation.
Able to interact with all age groups courteously and effectively
Able to speak, read, write, and understand English language to complete job requirements and to communicate with co-workers and guests/owners.
Comfortable working on the water aboard wave runners, kayaks, paddleboard, and sailboats.

Nice To Haves

US Sailing Level 1 (Preferred)
Small Boat Instructor Certification (Preferred)
Previous customer service experience
Hospitality experience
Public speaking experience
Audio visual equipment operation
Prior sailing experience preferred

Responsibilities

Plan, coordinate and implement recreation and leisure activities for all owners, members and guests for the enhancement of their vacation experience.
Coordinates recreational programs and activities on a day-to-day basis for all age groups according to needs and interests of owners/members/guests, resort requirements and seasonal opportunities.
Monitors and evaluates recreation program content and prepares communication material (flyers, handouts, postings, etc.) to attract participants and promote program interest.
Evaluates programs/activities for effectiveness and participation seeking new and exciting ideas for enhancement of the programs.
Always provides outstanding owner/member/guest service including answering inquiries, providing information and general problem solving.
Commitment and dedication to our Spirit of Service culture is always an expected behavior to be displayed in all interactions.
Must be able to work outdoors for long hours in hot temperatures.
Coordinates daily activity with guests, including tournaments for pickleball and tennis.
Maintains recreation inventory and orders activity supplies within budgetary constraints.
Must be a strong swimmer and have knowledge or background in operating personal watercraft.
Assists and provides support to other departments when requested.
Rent and sign out recreation equipment to guests.
Assist in recreation programs as required.
Assist in our comprehensive sailing program.
Knowledge of Hobie Fleet of Sailboats preferred.
Assist with maintenance of sailing and bicycle fleet, as well as fitness center and equipment.
May include, monitoring pool activities, towel inventory control, and all other activity common areas.
Implement all safety rules and regulations.
May require cash handling duties.
Must be able to work on holidays and weekends.
Perform other duties as assigned.