Recreation Programs Analyst (Active Adults)

City of Raleigh North Carolina•Anne Gordon Center for Active Adults, NC

4d•Hybrid

About The Position

The City of Raleigh Parks Department is seeking an experienced Recreation Program Analyst for its Active Adults program. This role is responsible for planning, coordinating, and delivering innovative programs, special events, and community partnerships designed to meet the various interests and needs of older adults, while supporting the daily operations of City facilities. The successful candidate will help foster welcoming, inviting, and accessible spaces where older adults feel valued, connected, and empowered to thrive. This is an opportunity to inspire, empower, and create meaningful connections with the community.

Requirements

Bachelor's Degree in Leisure Activities, Physical Education, Sports/Athletics, Therapeutic Recreation or related field; 1 to 3 years’ experience in recreation program/activity and/or special event implementation, marketing, coordinating, or related work; OR Any equivalent combination of training and/or experience that provides the required knowledge, skills and abilities may be substituted.
Valid North Carolina Class C Driver's License, or the ability to obtain within 60 days of hire.
First Aid AED and CPR for the Professional Rescuer.
Knowledge of Recreation/Registration Software.
Knowledge of City-wide departmental organization policies and procedures.
Knowledge of Governmental laws, standards, and regulations.
Knowledge of Demographic group served (adult population 50+).
Knowledge of Community engagement principles.
Knowledge of Modern office practices and procedures including the basic use of standard office equipment and computer applications such as word processing, databases, and spreadsheet applications.
Skill in Customer service.
Skill in Verbal and written communication.
Skill in Project management.
Skill in Program marketing and promotion.
Skill in Establishing and maintaining effective working relationships.
Ability to Maintain confidentiality.
Ability to Analyze and problem-solve.
Ability to Adapt programming in changing environments.
Medium: Exerting up to 50 pounds of force occasionally, up to 25 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.

Nice To Haves

Certified Parks and Recreation Professional.

Responsibilities

Develops and manages programs and events for the older adult community to include large-scale community events, classes and programs.
Coordinates and facilitates programming in collaboration with other program areas and departments, including Specialized Recreation, Youth Programs, Athletics, Aquatics, Health and Wellness, Nature, Teens, contracted programs, etc.
Oversees daily operations of designated facilities, programs, events, and ride operations.
Orchestrates scheduling, planning and coordination of activities, transportation, and associated resources.
Maintains vigilance over safety and risk management protocols.
Occasionally assumes the role of onsite supervisor in their absence.
Oversees administrative functions including attendance, registration, facility rental, payroll, and programming evaluation.
Performs facilities management duties including but not limited to staff supervision and schedules, work order submissions, facility inspections, and maintaining safety compliance/training.
Responds to facility-related matters and emergencies.
Provides fiscal management to include budgeting, banking, purchasing, payroll, and reporting.
Ensures excellent customer service and satisfaction by addressing concerns/complaints.
Solicits community input to develop programming opportunities.
Evaluates patron satisfaction through survey review.
Assists patrons with registration.
Provides recommendations of services and programs based on the needs of the patron.
Creates diverse opportunities that support community needs and help overcome barriers.
Collaborates with internal and external organizations and entities to develop partnerships and provide specialized programs for older adults.
Performs community outreach and engagement through public meetings and events.
Performs other duties as required.