Recreation Program Development Manager

City of Danville•Va 24541, VA

15h•Onsite

About The Position

Directs, manages, supervises and coordinates the recreation activities and operations of the divisions of Community Recreation, Special Recreation, and Athletics within the City’s Parks and Recreation Department. Plans and coordinates comprehensive programs including, but not limited to, recreation, volunteer, cultural, health, and leisure programs, therapeutic, senior programming, and special events. Coordinates assigned activities with other divisions, departments, and outside agencies. Provides highly responsible and complex administrative support to the Director of Parks and Recreation. Assumes management responsibility for assigned services and activities of the Department's Recreation Divisions, including planning and supervising comprehensive recreational programs in line with industry accreditation standards, aiming to align recreation service delivery with the intent of seeking CAPRA accreditation. Manages and participates in the development and implementation of goals, objectives, policies, and priorities for assigned programs, and recommends and administers policies and procedures. Monitors and evaluates the efficiency and effectiveness of service delivery methods and procedures, recommending appropriate service and staffing levels within departmental policy. Plans, directs, coordinates, and reviews the work plan for assigned recreation staff, including those involved in organizing and encouraging the formation of clubs, teams, leagues, and special events. Assigns work activities, projects, and programs; reviews and evaluates work products, methods, and procedures to ensure safe work practices, work quality, and accuracy, and to ensure compliance with applicable rules, policies, and procedures. Meets with staff to identify and resolve problems. Employs, supervises, trains, motivates, disciplines, and evaluates division staff in a consistent, fair, and uniform manner. Works with staff to evaluate community needs and interests, prepares community surveys, and ensures that facilities, programs, and activities are meeting the changing needs of the community. Recommends new recreation programs and forecasts trends, developing curriculum. Participates in the development and administration of the department’s annual budget, forecasting funds needed for staffing, equipment, materials, and supplies. Monitors and approves expenditures and implements adjustments. Works with staff to promote and oversee cost recovery and revenue generation for the department through recreational programming. Serves as the liaison for the department’s recreation programming with other divisions, departments, and outside agencies. Attends and participates in organizational and community meetings as necessary, establishing and maintaining a customer service orientation within the division. Responds to and resolves difficult and sensitive citizen inquiries and complaints related to recreation service delivery. Responds to inquiries or requests for service from interested community groups and citizens, interpreting City policy for community groups, commissions, advisory boards, and citizens. Negotiates and resolves sensitive and controversial issues. Provides responsible staff assistance to the Director of Parks and Recreation, conducting a variety of organizational studies, investigations, and operational studies, and recommending modifications to recreation programs, policies, and procedures as appropriate.

Requirements

Bachelor’s Degree in Recreation, Parks Management, Therapeutic Recreation, Leisure Services, Special Events, or related field
Five years related experience
Valid Driver’s License with acceptable driving record according to City Criteria
Advanced knowledge of the subject matter.
Complete comprehension of the subject area to solve common and unusual problems, able to advise on technical matters, and serve as a resource on the subject for others.
Ability to read papers, periodicals, journals, manuals, dictionaries, and thesauruses.
Ability to write reports, prepare business letters, expositions, and summaries with proper format, punctuation, spelling, and grammar, using all parts of speech.
Ability to deal with a system of real numbers; and practical application of fractions, percentages, ratios/proportions and measurement.
Recommendations regarding policy development and implementation are made and/or recommended.
Contact may involve support of controversial positions or the negotiation of sensitive issues or important presentations.
Evaluates customer satisfaction, develops cooperative associations, and utilizes resources to continuously improve customer satisfaction.
Normally performs the duty assignment according to his or her own judgment, requesting supervisory assistance only when necessary.
Special projects are managed with little oversight and assignments may be reviewed upon completion.
Work requires advanced skills and knowledge in approaches and systems, which affect the design and implementation of major programs and/or processes organization wide.
Independent judgment and decision-making abilities are necessary to apply technical skills effectively.
Oversees budget preparation of a division or department budget.
Reviews and approves expenditures of significant budgeted funds for the department or does research and prepares recommendations for organization-wide budget expenditures.
Manages, monitors and directs work performance of subordinate supervisors, makes final decisions on hiring, discipline, performance evaluation, setting program/work objectives and realigns work and staffing as needed.
May frequently experience time pressure, changing tasks, multitasking, and working closely with others as a part of a team.
Responsible for appropriate use and maintenance of City equipment, tools and other resources, including work time.
Regular and predictable attendance is expected.
Typically requires use of standard office equipment and Microsoft Office and job-related software and hardware; and any other equipment as appropriate or as assigned.

Nice To Haves

An equivalent combination of education and experience may be considered in lieu of the specific requirements listed above

Responsibilities

Directs, manages, supervises and coordinates the recreation activities and operations of the divisions of Community Recreation, Special Recreation, and Athletics.
Plans and coordinates comprehensive programs including, but not limited to, recreation, volunteer, cultural, health, and leisure programs, therapeutic, senior programming, and special events.
Assumes management responsibility for assigned services and activities of the Department's Recreation Divisions including planning and supervising comprehensive recreational programs in line with industry accreditation standards.
Manages and participates in the development and implementation of goals, objectives, policies, and priorities for assigned programs; recommends and administers policies and procedures.
Monitors and evaluates the efficiency and effectiveness of service delivery methods and procedures; recommends appropriate service and staffing levels.
Plans, directs, coordinates, and reviews the work plan for assigned recreation staff include those involved in organizing and encouraging the formation of clubs, teams, leagues, and special events; assigns work activities, projects, and programs; reviews and evaluates work products, methods, and procedures to ensure safe work practices, work quality, and accuracy and to ensure compliance to applicable rules, policies, and procedures; meets with staff to identify and resolve problems.
Employs, supervises, trains, motivates, disciplines and evaluates division staff in a consistent, fair and uniform manner.
Works with staff to evaluate community needs and interests; prepares community surveys; ensures that facilities, programs, and activities are meeting the changing needs of the community; recommends new recreation programs; forecasts trends and develops curriculum.
Participates in the development and administration of the department’s annual budget; participates in the forecast of funds needed for staffing, equipment, materials, and supplies; monitors and approves expenditures; implements adjustments.
Works with staff to promote and oversee cost recovery and revenue generation for the department through recreational programming.
Serves as the liaison for department’s recreation programming with other divisions, departments, and outside agencies; attends and participates in organizational and community meetings as necessary; establishes and maintains a customer service orientation within the division.
Responds to and resolves difficult and sensitive citizen inquiries and complaints related to recreation service delivery; responds to inquiries or requests for service from interested community groups and citizens; interprets City policy for community groups, commissions, advisory boards, and citizens; negotiates and resolves sensitive and controversial issues.
Provides responsible staff assistance to the Director of Parks and Recreation; conducts a variety of organizational studies, investigations, and operational studies; recommends modifications to recreation programs, policies, and procedures as appropriate.
Performs additional duties as assigned.