Recreation Program Coordinator - Tennis Center

City of Goldsboro•Cooper City, FL

31d•$51,189 - $64,126•Onsite

About The Position

Under general direction of the Recreation Supervisor, performs responsible, professional work in organizing, developing, coordinating and directing programs and activities in assigned recreational area. Supervises assigned contract staff. Applicants are required to attach a resume and cover letter. Essential functions, as defined under the Americans with Disabilities Act, may include any of the following representative duties, knowledge, and skills. This is not a comprehensive listing of all functions and duties performed by incumbents of this class; employees may be assigned duties which are not listed below; reasonable accommodations will be made as required. The job description does not constitute an employment agreement and is subject to change at any time by the employer. Essential duties and responsibilities may include, but are not limited to, the following: Plans, implements, supervises, promotes, develops, markets, and evaluates recreation programs. Programs are often large-scale in nature and require coordination of various stakeholders such as swim meets, youth/adult games and tournaments, special event rentals. Coordinates and communicates with not only the direct recipient of the program, but also third parties to include participant supporters, attendees, volunteers, and vendors. Interacts with public and staff daily; responds to inquiries, addresses complaints, grievances, emergency issues; assists patrons as needed. Serves as liaison and works with community organizations and volunteer associations concerning current, proposed and future utilization, development, improvement and expansion of the City’s programs, services and activities. Recruit, train, supervise and evaluate assigned staff such as sports officials for youth and adult athletic programs, seasonal camp staff, lifeguards or volunteers. Responsible for contract payroll. Schedules facilities and appropriate activity supervision for programs in and outside of the tennis center. Keeps inventory and maintains equipment for assigned programs. Set up/take down for programs; update schedules and standings as needed. Oversees and assists with program registration regarding lessons, leagues, camps, and tournaments, including class changes, cancellations, and refunds Assists with front desk responsibilities, including program registration, booking for programs and facilities, equipment check-out and cash handling. Coordinates daily and long-term facility rental contracts with user groups Conducts tours of facilities and athletic sites. Enforces adherence to safety and behavioral rules; performs CPR/First Aid as required. Assists at special events within the department. Performs other duties as assigned or required. SPECIFIC FUNCTIONS RECREATION PROGRAMS SERVICE AREA: Oversee tennis pro shop including managing inventory and providing racket stringing services Serves as tournament director for all tennis and pickleball tournaments

Requirements

Bachelor's degree in a related field.
Two (2) years of relevant work experience.
Valid Class "C" Texas driver’s license required. Out-of-state license holders must have a valid license and provide a three-year driving history.
American Red Cross Adult and Pediatric First Aid, CPR and AED certifications required within first 6 months of hire.
Knowledge of tennis and pickleball program design, administration, court instruction, and program evaluation.
Knowledge of tennis facility management, operations, and maintenance principles.
Knowledge of tennis racquet stringing.
Knowledge of City policies and procedures.
Knowledge of supervisory and management practices and principles.
Knowledge of recreation risk management principles.
Skill in establishing and maintaining effective working relationships.
Skill in using computers and software applications.
Skill in communicating effectively, both orally and in writing.
Skill in resolving customer complaints and concerns.
Skill in reading journals, memos, and other documents.
Skill in writing letters, memos, reports, instructions, promotional material, and other correspondence.
Skill in performing basic mathematical calculations; budget management.
Skill in analyzing statistical data; interpreting policies, procedures, and City ordinances.

Nice To Haves

Two (2) years of supervisor experience preferred.
Certified Tennis Professional (USPTA, USPTR, or RSPA).
Certified Pickleball Professional (CPPR).
Master Racquet Technician (MRT) or Certified Stringer (CS).
Certified Parks and Recreation Professional (CPRP).
Certified Parks and Recreation Executive (CPRE).
Certified Therapeutic Recreation Specialist (CTRS).

Responsibilities

Plans, implements, supervises, promotes, develops, markets, and evaluates recreation programs.
Coordinates and communicates with various stakeholders such as participants, supporters, attendees, volunteers, and vendors.
Interacts with the public and staff daily, responding to inquiries, addressing complaints, and assisting patrons.
Serves as a liaison with community organizations and volunteer associations regarding program utilization and development.
Recruits, trains, supervises, and evaluates assigned staff, including sports officials, camp staff, and lifeguards.
Responsible for contract payroll.
Schedules facilities and appropriate activity supervision for programs.
Maintains inventory and equipment for assigned programs.
Assists with program registration, including class changes, cancellations, and refunds.
Assists with front desk responsibilities, including program registration, facility booking, equipment check-out, and cash handling.
Coordinates daily and long-term facility rental contracts with user groups.
Conducts tours of facilities and athletic sites.
Enforces adherence to safety and behavioral rules.
Performs CPR/First Aid as required.
Assists at special events within the department.
Oversees the tennis pro shop, including managing inventory and providing racket stringing services.
Serves as tournament director for all tennis and pickleball tournaments.