Recreation Program Coordinator - Tennis Center

City of Goldsboro•Cooper City, FL

About The Position

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Under general direction of the Recreation Supervisor, performs responsible, professional work in organizing, developing, coordinating and directing programs and activities in assigned recreational area. Supervises assigned contract staff. Applicants are required to attach a resume and cover letter. ESSENTIAL FUNCTIONS: Essential functions, as defined under the Americans with Disabilities Act, may include any of the following representative duties, knowledge, and skills. This is not a comprehensive listing of all functions and duties performed by incumbents of this class; employees may be assigned duties which are not listed below; reasonable accommodations will be made as required. The job description does not constitute an employment agreement and is subject to change at any time by the employer. Essential duties and responsibilities may include, but are not limited to, the following: Plans, implements, supervises, promotes, develops, markets, and evaluates recreation programs. Programs are often large-scale in nature and require coordination of various stakeholders such as swim meets, youth/adult games and tournaments, special event rentals. Coordinates and communicates with not only the direct recipient of the program, but also third parties to include participant supporters, attendees, volunteers, and vendors. Interacts with public and staff daily; responds to inquiries, addresses complaints, grievances, emergency issues; assists patrons as needed. Serves as liaison and works with community organizations and volunteer associations concerning current, proposed and future utilization, development, improvement and expansion of the City’s programs, services and activities. Recruit, train, supervise and evaluate assigned staff such as sports officials for youth and adult athletic programs, seasonal camp staff, lifeguards or volunteers. Responsible for contract payroll. Schedules facilities and appropriate activity supervision for programs in and outside of the tennis center. Keeps inventory and maintains equipment for assigned programs. Set up/take down for programs; update schedules and standings as needed. Oversees and assists with program registration regarding lessons, leagues, camps, and tournaments, including class changes, cancellations, and refunds Assists with front desk responsibilities, including program registration, booking for programs and facilities, equipment check-out and cash handling. Coordinates daily and long-term facility rental contracts with user groups Conducts tours of facilities and athletic sites. Enforces adherence to safety and behavioral rules; performs CPR/First Aid as required. Assists at special events within the department. Performs other duties as assigned or required. SPECIFIC FUNCTIONS RECREATION PROGRAMS SERVICE AREA: Oversee tennis pro shop including managing inventory and providing racket stringing services Serves as tournament director for all tennis and pickleball tournaments

Requirements

Bachelor's degree in a related field.
Two (2) years of relevant work experience.
Knowledge of: Tennis and pickleball program design, administration, court instruction, and program evaluation.
Tennis facility management, operations, and maintenance principles.
Tennis racquet stringing.
City policies and procedures.
Supervisory and management practices and principles.
Recreation risk management principles.
Skill in: Establishing and maintaining effective working relationships.
Using computers and software applications.
Communicating effectively, both orally and in writing.
Resolving customer complaints and concerns.
Reading journals, memos, and other documents.
Writing letters, memos, reports, instructions, promotional material, and other correspondence.
Performing basic mathematical calculations; budget management.
Analyzing statistical data; interpreting policies, procedures, and City ordinances.
Valid Class "C" Texas driver’s license required. Out-of-state license holders must have a valid license and provide a three-year driving history.
American Red Cross Adult and Pediatric First Aid, CPR and AED certifications required within first 6 months of hire.
Certified Tennis Professional (USPTA, USPTR, or RSPA).
Certified Pickleball Professional (CPPR)
Master Racquet Technician (MRT) or Certified Stringer (CS)

Nice To Haves

Two (2) years of supervisor experience preferred.
Certified Parks and Recreation Professional (CPRP)
Certified Parks and Recreation Executive (CPRE)
Certified Therapeutic Recreation Specialist (CTRS)

Responsibilities

Plans, implements, supervises, promotes, develops, markets, and evaluates recreation programs.
Programs are often large-scale in nature and require coordination of various stakeholders such as swim meets, youth/adult games and tournaments, special event rentals.
Coordinates and communicates with not only the direct recipient of the program, but also third parties to include participant supporters, attendees, volunteers, and vendors.
Interacts with public and staff daily; responds to inquiries, addresses complaints, grievances, emergency issues; assists patrons as needed.
Serves as liaison and works with community organizations and volunteer associations concerning current, proposed and future utilization, development, improvement and expansion of the City’s programs, services and activities.
Recruit, train, supervise and evaluate assigned staff such as sports officials for youth and adult athletic programs, seasonal camp staff, lifeguards or volunteers.
Responsible for contract payroll.
Schedules facilities and appropriate activity supervision for programs in and outside of the tennis center.
Keeps inventory and maintains equipment for assigned programs.
Set up/take down for programs; update schedules and standings as needed.
Oversees and assists with program registration regarding lessons, leagues, camps, and tournaments, including class changes, cancellations, and refunds
Assists with front desk responsibilities, including program registration, booking for programs and facilities, equipment check-out and cash handling.
Coordinates daily and long-term facility rental contracts with user groups
Conducts tours of facilities and athletic sites.
Enforces adherence to safety and behavioral rules; performs CPR/First Aid as required.
Assists at special events within the department.
Performs other duties as assigned or required.
Oversee tennis pro shop including managing inventory and providing racket stringing services
Serves as tournament director for all tennis and pickleball tournaments