Recreation Leader IV – Pool Manager

City of Alexandria•Alexandria, VA

93d•Onsite

About The Position

The City of Alexandria's Department of Recreation, Parks and Cultural Activities (RPCA) is seeking a full-time Recreation Leader IV - Pool Manager. This role involves leading a team of lifeguards, pool operators, and water safety instructors, and managing an aquatics operation. The position offers full supervision of subordinate staff, differing from a Head Lifeguard role by being the direct supervisor. Responsibilities include supervising aquatics and customer service staff, assisting with operations at multiple City aquatics facilities and special events, and sharing responsibility as a designated manager on duty for indoor aquatics facilities. During the summer, the manager will be responsible for an outdoor pool operation. This role supports the implementation and management of learn-to-swim classes, staff and programming evaluation, and day-to-day operations including facility maintenance and program administration and planning.

Requirements

Associate Degree and four (4) years of experience or any equivalent combination of experience and training.
Lifeguard, CPR/AED and First Aid deep water certified from American Red Cross or other nationally recognized certification provider.
Nationally-recognized pool operation certification.
At least 2 years experience in a supervisory role.
Ability to acquire Lifeguard Instructor certification from American Red Cross within 6 months of hire date.
Leadership skills and experience.
Knowledge of water safety.
Experience operating active public swimming pools and aquatics programs with multiple user groups and activities.
Ability to maintain a safe and clean swimming pool environment.
Ability to lead by example, demonstrate a commitment to excellence, deliver exceptional customer experiences.
Available for flexible work assignments in the early morning, mid-day, evenings, weekends, and holidays.

Nice To Haves

Aquatic Facility Operator from NRPA.
Certified Service Technician for Pools & Spas.
Water Safety Instructor Trainer certification from American Red Cross.
Two years of progressively responsible experience in aquatics, including some experience at the level of Recreation Leader III (e.g. Head Lifeguard/Manager on Duty) or equivalent.
Customer focused and proven ability to work successfully with others.
Experience in leading or implementing aquatics programming.
Cash handling and cashier or front desk experience.
Basic knowledge of Microsoft applications such as Word, Excel, Teams and Outlook.
Experience with recreation registration software.

Responsibilities

Ensure the safety, cleanliness, and compliance of the aquatic facility while maintaining necessary documentation.
During the summer, be responsible for the full operations of an outdoor pool.
Provide supervision, guidance, training, and support to lifeguards, pool operators, instructors, and customer service staff during shifts, fostering a positive work environment.
Directly supervise staff, including recruiting, hiring, onboarding, training, evaluating, and offboarding employees.
Ensure the safety, skill development, and compliance of the learn-to-swim program while maintaining necessary documentation.
Seasonally, be responsible for the full implementation of learn-to-swim classes.
Spend a portion of their time lifeguarding, performing pool operator duties, running lifeguard or water safety instructor certification classes, and/or instructing swim lessons.
Administer first aid, respond to emergencies, ensure staff members are certified and trained, run in-services, conduct weekly or monthly staff audits, and lead lifeguard and/or water safety certification courses.
Deliver exceptional customer service, address customer concerns, and create a welcoming atmosphere for facility users.
Act as the supervisor or manager on duty at aquatics facilities.