PTS Recreation Leader II, Facility Operations

City of Santa Clarita•Santa Clarita, CA
•Onsite

About The Position

The City of Santa Clarita is recruiting a part-time, seasonal Recreation Leader II in the Community Services division. Under the supervision of the Community Services Program Specialist, the position helps monitor the Canyon Country Community Center, its classes and programs, and event and rental setup and teardown. It also provides backup support for front counter operations. The role works 20 hours per week, Monday through Friday, on varied shifts between 8:00 a.m. and 8:00 p.m., with occasional weekends and holidays. PTS employees are at-will and generally limited to no more than 999 hours. The position may involve working as a Disaster Service Worker during an emergency and is subject to applicable employment screening and verification requirements. Employees working with children are mandated child abuse reporters; PTS employees may also be required to participate in the DMV Employer Pull-Notice Program.

Requirements

  • High school graduate or GED equivalent.
  • One year of experience in facility operations, customer service, recreation, clerical support, or another related setting.
  • Possession of, or ability to obtain within three months of hire, Adult and Pediatric CPR/AED/First Aid certifications.
  • Strong customer service skills and ability to address patron questions, concerns, and conflicts professionally and positively.
  • Ability to communicate effectively, tactfully, and positively, verbally and in writing.
  • Ability to organize, prioritize, and follow up on varied tasks effectively and on time, for oneself and others.
  • Ability to assist with facility and event setup, including arranging furniture, preparing layouts, and operating facility equipment.
  • Ability to identify and report safety hazards, maintenance needs, and other facility concerns.
  • Strong work ethic, proactive approach, and ability to learn quickly and adapt to changing priorities.
  • Knowledge of computer systems, specifically Microsoft Outlook, Word, Excel, and PowerPoint.
  • Ability to make sound decisions within established guidelines and be a creative problem solver.
  • Ability to work independently and as part of a group to provide quality recreation programs.
  • Ability to observe safety principles and maintain a clean, safe, and sanitary indoor and outdoor facility.
  • Strong interpersonal skills and ability to work cooperatively with staff, instructors, program participants, and the public.
  • Ability to follow and enforce City policies concerning the health, behavior, and safety of others.
  • Ability to perform general office duties, including answering phones, providing program information, and completing routine administrative tasks.
  • Ability to lift boxes and equipment weighing up to 50 pounds, set up and tear down spaces, and move tables, chairs, PA systems, and similar items.
  • Ability to perform prolonged sitting, standing, and walking.

Nice To Haves

  • Bilingual in English and Spanish is highly desirable.

Responsibilities

  • Monitor the facility, classes, programs, events, and rental setup and take-down with staff.
  • Assist with front counter operations, including greeting participants, answering phones, and providing program and general information.
  • Assist with creating layouts for rentals and events.
  • Assemble furniture and maintain inventories of supplies such as chairs, tables, and gaming equipment.
  • Assist instructors with attendance, safety ratios, and equipment needs.
  • Help supervise children in classes, camps, and the After-School Program when needed.
  • Operate facility equipment, including bi-fold doors, scoreboards, electrical curtains, and sound systems.
  • Ensure the cleanliness and sanitization of the facility, playground, and outdoor areas.
  • Inspect playground and outdoor areas for debris and unsafe conditions, and report graffiti, vandalism, and malfunctioning equipment.
  • Keep walkways and building entrances clear and safe, and continuously monitor facility safety.
  • Assist with organizing, setting up, and cleaning up facilities, events, and rentals.
  • Organize, prioritize, and follow up on assignments.
  • Address issues and concerns with patrons, youth, and teens as they arise.
  • Maintain forms, logs, and reports, and submit work orders.
  • Attend meetings and training sessions.
  • Follow and enforce City policies concerning the health, behavior, and safety of others.
  • Provide first aid, respond to emergencies, and report incidents and accidents.
  • Perform other duties as directed by the Community Services Supervisor, Coordinators, and Program Specialist.
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