About The Position

Is responsible for assisting with programming and athletics activities for children aged 4-15 years old. Assists with games, special events, and programs under the countywide Recreation Department Program. Performs a variety of customer service duties to ensure a pleasant experience at the facility as a representative of the Horry County Parks and Recreation Department. Under supervision, is responsible for assisting Athletic Coordinators with adult and youth programs, activities, and special events for the Horry County Parks and Recreation department. Develops relationships with community groups and individuals to foster strong positive customer feedback. Work involves the exercise of initiative, sound judgment, and discretion in performing duties. Ensures efficient daily operations within the County Facility and that all work is conducted according to County Policy, codes, and quality standards.

Requirements

  • Knowledge of preparing and assisting with recreational programs, athletic activities, clerical skills, and coordinating recreational facilities is preferred.
  • Demonstrated customer service and conflict resolution skills.
  • Desire to contribute to a team environment.
  • Ability to quickly adapt and learn computer programs, including the use of online software, word processing, financial, and registration software.
  • Critical thinking skills: the ability to problem-solve under challenging situations.
  • Ability to follow directions and take on responsibilities without being tasked.
  • High School Diploma, G.E.D., or equivalent.
  • 1 year of experience in the Parks and Recreation or building operations management field, or any equivalent combination of education and experience providing the required skills, knowledge, and abilities.

Nice To Haves

  • Associate Degree preferred.

Responsibilities

  • Assisting the Athletic Coordinator, District Supervisor, Operations Manager, coaches, and volunteers with the day-to-day needs of athletic programming.
  • Helping with programs at the facility, including games, crafts, special events, childcare, athletics, and community events.
  • Overseeing, coordinating, and assisting with the activities of all rentals and programs at the recreation facility.
  • Opening and closing, and securing the recreation facility each day at the appropriate times.
  • Providing friendly, timely, and responsive customer service.
  • Utilizing CivicRec software to register customers and process transactions.
  • Processing transactions, handling credit card and cash payments.
  • Receiving and receipting reservation fees for programs.
  • Ensuring proper operation and maintenance of the facility and its equipment, and ensuring that the Center complies with safety policies and procedures.
  • Initiating and supervising safety measures for all activities.
  • Coordinating programs and activities with other departmental divisions, County agencies, community organizations, and the general public.
  • Assisting with setup, cleanup, and storage for programs, including performing light custodial duties such as trash pickup, sweeping the floor, wiping down counters, etc.
  • Monitoring and enforcing policies regarding the use of the public building and park lot.
  • Enforcing occupancy rate at all times, including rentals.
  • Maintaining a consistent record of building use and updating the supervisor as needed.
  • Performing general clerical duties as needed, including typing reports and correspondence, copying and filing documents, etc.
  • Receiving reviews, preparing, and/or submitting various records and reports, including accident reports.
  • Performing all other assigned duties related to the job.
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