Recreation Lead (Aquatics)

Town of Milton • Milton, ON

3d • CA$63,327 - CA$79,159 • Hybrid

About The Position

The Town of Milton is seeking a Recreation Lead (Aquatics) to support the safe and accessible delivery of recreation programs within the Aquatics portfolio. This role ensures compliance with regulations, policies, and procedures, and assists with program administration, staff leadership, and supervision. The position involves providing evening and weekend training and mentorship to part-time staff, as well as scheduled on-deck shifts. This role will support the Aquatics portfolio across three Town facilities and one outdoor summer location.

Requirements

• Post-secondary diploma in Recreation & Leisure, or a related field
• Minimum two (2) years working in a municipal recreation environment directly in Aquatics programming
• Minimum one (1) year experience overseeing staff and volunteers, and working with the general public
• Current National Lifeguard certification
• High Five Principles of Healthy Child Development certification
• Current Lifesaving Society Swim and Lifesaving Instructor certifications
• Aquatic Supervisor Training certification or Aquatic Management Training
• Current Examiner certification (minimum of 1)
• Bronze
• National Lifeguard
• Intermediate First Aid
• Current Advanced Leadership Instructor certification (minimum of 1)
• National Lifeguard Instructor certification
• First Aid Instructor certification
• Coach Instructor certification
• SEE Auditor Instructor certification
• Aquatic Management Instructor certification
• The successful candidate is required to travel between sites. Access to transportation to travel between work locations in a timely manner is required.
• In accordance with the Corporate Criminal Record Check Policy, the position requires the incumbent to submit a Criminal Records Check with Vulnerable Sector Screening upon employment.

Nice To Haves

• Minimum two (2) years progressive supervisory experience in a municipal or recreation setting is preferred
• A post-secondary degree in Recreation & Leisure, or a related field, is preferred
• Aquafit Instructor certification (CALA, WaterArt, AQX) (preferred)
• HIGH FIVE Quest 2 certification (preferred)

Responsibilities

• Actively support direct program delivery
• Work scheduled in-program shifts (e.g. registered and drop-in programs, special events and leadership courses etc.) based on the seasonal needs of the Aquatics team to ensure high quality and consistent program delivery
• Assist with emergency shift coverage as required, based on incumbent qualifications
• Respond to and mediate in-person customer questions, comments and concerns, escalating to Coordinator, Recreation when necessary
• May be required to obtain additional certifications to effectively provide direct program delivery, based on program needs
• Support, coach, mentor, train, and evaluate part-time program staff members
• Conduct program visits, primarily during instructional program delivery, and complete staff evaluations as required
• Provide coaching and feedback to part-time program staff and volunteers during their shifts, including in-program coaching and mentorship, empowering part-time staff to deliver quality programs and excellent customer service
• Assist with the design, implementation, and delivery of staff training sessions to ensure policies and procedures are communicated, quality standards are maintained and improved, staff are prepared for emergency response
• Under the guidance of the Coordinator, Recreation, input and maintain recreation programs using recreation software (Xplor Recreation), including registered and drop-in programs
• Support the onboarding of part-time program staff and volunteers, including assistance with interviews, screening, and completion of onboarding processes (e.g. references check, certification verification, etc.)
• Support the payroll process for part-time staff by reviewing scheduled and submitted hours and validating shift changes, ensuring timely submission of hours worked, etc.
• Monitor and verify quarterly staff qualifications to adhere to regulation standards
• Assist in the development, maintenance and distribution of schedules, lesson schematics and instructor class assignments, and supply inventories
• Assists with analyzing statistical information and preparation of reports to summarize findings related to program delivery results

Benefits

• Annual Salary Range: $63,327 - $79,159
• Comprehensive benefit package, with all premiums paid by the Town
• Employee Assistance Program
• Top-up maternity/parental leave benefits
• Life insurance
• Eligibility to participate in the OMERS pension plan
• Paid time off, including vacation, incidental and volunteer days
• Employee perks/discounts: Discount on Active Living Pass and Perkopolis
• Flexible work arrangements, including hybrid work options and participation in the Town’s compressed work-week program (for eligible positions)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree