Recreation & Integrated Health Coordinator

Homewood Health Centre•Guelph, ON

1d•Onsite

About The Position

As a Recreation & Integrated Health Coordinator, you will be an integral member of a collaborative, interdisciplinary team dedicated to supporting the recovery and well-being of our patients. In this dynamic role, you will help deliver seamless recreation and integrated health services by coordinating clinic operations, providing administrative support, supervising patients, and facilitating select recreation programs. This is an opportunity to make a meaningful impact every day while contributing to innovative, patient-centred care within a supportive team.

Requirements

Diploma or post-secondary education in Office Administration, Recreation and Leisure Services, Fitness and Health Promotion, Sport Management, or a related field
Minimum two (2) years of related experience in recreation, fitness, health services, or administrative support environments
Strong interpersonal and customer service skills with a patient-centred approach
Excellent written and verbal communication skills
Demonstrated organizational, time management, and multitasking abilities
Knowledge of fitness equipment use and basic fitness instruction
Ability to facilitate group activities and work effectively with diverse client populations
Strong problem-solving skills, sound judgment, and attention to detail
Proficiency in Microsoft Office applications, including Word, Excel, and Outlook
Understanding of privacy legislation, confidentiality requirements, and PHIPA
Ability to work independently and collaboratively within a multidisciplinary team
Commitment to organizational values, health and safety standards, and continuous improvement

Nice To Haves

Personal Training or Group Fitness Instruction certification preferred
Experience with scheduling or practice management software (such as Jane) is an asset
Knowledge of billing processes and extended health claim submissions is an asset

Responsibilities

Supervise patients using recreation and fitness equipment and facilities, ensuring safe and appropriate use
Facilitate orientation groups and other recreation & fitness opportunities
Provide general fitness guidance and support to help patients achieve their health and wellness goals
Foster a welcoming, inclusive, and recovery-oriented environment
Coordinate scheduling for Chronic Pain Service and Integrated Health providers, including managing bookings, cancellations, and waitlists
Communicate with patients, families, clinicians, and external stakeholders by phone, email, and in person
Maintain accurate records, scheduling systems, referral workflows, and communication logs
Process billing, invoices, payments, and extended health claims through applicable platforms
Support intake processes, program registration, and measurement-based care data entry
Monitor recreation and fitness spaces to ensure cleanliness, organization, and safety
Report and escalate equipment concerns, maintain inventory, and support facility upkeep