Recreation Front Counter / Site Manager (Part Time)

CITY OF CHEYENNE•Cheyenne, WY

4d•Hybrid

About The Position

To provide exceptional customer service and handle financial transactions for a high-traffic facility. The ideal candidate will have strong communication skills and be able to effectively engage with the public regarding Recreation Division programs and services at the BEAST Facility. Supervise recreation division sports and activities at program locations. Supervise players, officials, and spectators at Laramie County School District #1 and City of Cheyenne facilities.

Requirements

Be at least 16 years of age.
Ability to obtain CPR/First Aid/AED and Blood-Borne Pathogen certification within six months of start date.
Work independently in the absence of supervision.
Understand and carry out oral and written directions.
Be alert and attentive to the program and games going on at the facility.
Respond to requests and inquiries from the public.
Principles and practices of public relations.

Nice To Haves

Prior experience in customer service and handling cash drawers.

Responsibilities

Receive the public and answer questions, in person and by telephone.
Provide excellent customer service.
Operate computers and Rec Trac/Web Trac and relevant software.
Supervise front desk operations by selling drop-ins, punch passes, and fobs through the computer system.
Answer multi-line phone system and directs calls accordingly.
Assist the public with the use of the BEAST facility.
Practice basic principles and practices of general accounting and maintain a cash drawer.
Operate office equipment efficiently as required.
Maintain a professional appearance and demeanor.
Maintain office supply inventory.
Ensure facilities and or fields are adequately cleaned before, during, and after each event.
Independently supervise sports and activities held at schools, outdoor facilities, and gyms.
Uphold and enforce rules given by LCSD#1 and the City of Cheyenne.
Prepare and maintain fields and facilities for upcoming programs.
Set up equipment and start games on time.
Ensure facilities are locked and secure at the end of each session.
Communicate clearly and concisely, both orally and in writing.
Establish and maintain effective working relationships with customers, City officials, and the public.
Perform various custodial duties such as ordering and taking inventory of janitorial supplies, removing trash from receptacles, and cleaning restrooms.
Ensure that all trash receptacles are emptied before the end of the shift.
Operate the concessions counter as needed.