Recreation Facility Manager (Parks)

City of Arlington

4d•$61,734 - $77,167•Onsite

About The Position

Under general direction, this role plans, assigns, directs, and coordinates activities at recreation centers. The manager is responsible for directing, organizing, and scheduling the activities and operations of a multipurpose facility and staff to accommodate a wide variety of public programs and services, including cardio fitness, facility reservations, miscellaneous special events, youth, adult, and senior classes and activities, and general public visitation.

Requirements

Knowledge of the principles, rules, and materials of recreation activities.
Knowledge of the techniques of supervision to plan, assign, coordinate, direct, and monitor personnel and programs.
Knowledge of marketing and promotional strategies.
Knowledge of ADA and its effects on recreation programs.
Skill in oral and written communication.
Skill in office management principles.
Skills in managing multiple tasks.
Skill in communicating with city employees and the public by oral and written means.
Skill in managing, training, and evaluating a customer-oriented staff.
Ability to determine facility maintenance needs and repairs and implement recommendations to solve problems.
Ability to determine needs of citizens and develop solutions to customer service requests.
Ability to plan, organize, train, develop, and monitor subordinate employees and their work assignments to accomplish unit objectives.
Ability to prepare, track, and reconcile annual budget.
Ability to plan, organize, and evaluate recreational programs.
Ability to understand concepts and perform calculations involving fractions, decimals, and percentages for determining costs involved in new programs.
Ability to prepare accurate financial records, activity reports, and annual budget requests.
Ability to develop alternative solutions to problems, to evaluate courses of action, and to reach appropriate decisions.
Ability to perform a variety of physical skills including but not limited to seeing, calculating, carrying, and entering data on a personal computer.
Ability to operate a motorized vehicle.
Ability to lift or exert forces equivalent to lifting up to 50 pounds.
Ability to operate a variety of office equipment including but not limited to a personal computer, calculator, telephone, fax machine, and copier.
Ability to work occasionally in an outdoor environment.
Ability to respond to after-hours calls.
Bachelor's degree in Parks & Recreation, Physical Education, Management, or a related field.
Three years’ experience in a recreation program with at least two years’ experience in a supervisory position.
Possession of a valid Texas Operator's License, Class C.

Responsibilities

Direct and manage customer service and facility operations to ensure a safe and appropriate environment for customers, including facilitating space requirements, solving service issues, documenting and managing customer metric information, and developing marketing materials.
Develop and monitor an annual budget, and monitor and analyze revenues and expenditures to ensure performance targets are met.
Manage financial related processes and procedures involving payroll, purchasing, and petty cash transactions.
Supervise and determine parameters of facility maintenance, including custodial services.
Determine requirements for the safety of the public and personnel.
Determine and recommend maintenance and capital improvement solutions.
Determine facility and programmatic needs based on customer comments and preferences and deploy appropriate action in response to any deficiencies.
Select, hire, train, direct, and evaluate full-time and part-time subordinates, set work standards, monitor work progress, and inspect work upon completion.
Operate an integrated computer system and the city's mainframe financial query system.
Analyze and report on key budgetary and program measures.
Solve problems through the use and application of various process improvement tools and methods.
Facilitate process teams to develop and recommend improvements.