Recreation Center Supervisor

City of Round Rock•Round Rock, TX

4d•Onsite

About The Position

The City of Round Rock is seeking a Recreation Center Supervisor to help launch and operate a brand-new, state-of-the-art Athletic Performance Center. This role is ideal for professionals experienced in college/university facilities, athletic facilities, sports complexes, or membership-based fitness environments. The position involves managing day-to-day operations, coordinating programs, supervising team members, and supporting users within a cutting-edge facility serving residents of all ages. Municipal recreation offers meaningful work, schedule variety, career stability, and community impact. The role encompasses daily operations, team leadership, facility safety, programming, customer service, and community engagement.

Requirements

Bachelor's degree in Parks Administration, Recreation Administration, or a related field
Three (3) years of progressively responsible experience supervising operations in a recreation center, athletic performance center, sports complex, university recreation program, or similar multi-use facility
Experience managing indoor/outdoor athletic or recreation spaces (fitness centers, gymnasiums, fields, event spaces)
Strong customer service, communication, conflict resolution, and relationship-building skills
Familiarity with fitness equipment, sport facility operations, or preventive maintenance practices
Ability to obtain CPRP, CSFM, CFM, or related professional certification

Nice To Haves

Knowledge of NCAA, NFHS, or World Athletics facility standards
Experience coordinating tournaments, competitions, special events, or community programming
Experience supervising a combination of full-time team members, part-time team members, seasonal team members, contracted services, and volunteers
Budget experience, including monitoring revenues and expenditures

Responsibilities

Overseeing the maintenance, security, and operational readiness of the recreation center
Hiring, training, supervising, scheduling, and evaluating full-time, part-time, seasonal team members, and volunteers
Leading customer service excellence and ensuring a welcoming environment for patrons, athletes, coaches, families, and community partners
Preparing forecasts, monitoring revenues and expenditures, presenting quarterly reports, and managing purchase orders and vendor relationships
Developing revenue strategies that support memberships, rentals, programming, and special events
Recommending, planning, and overseeing programs, classes, workshops, and community events
Working closely with community organizations, clubs, schools, and sports groups to build partnerships and enhance programming
Assisting with citywide special events and facility activities
Conducting routine facility safety inspections, ensuring equipment is in good working order, and maintaining building security
Occasionally working evenings, weekends, and event days to meet operational needs
Representing the City at meetings, workshops, and community functions while practicing strong risk management principles
Maintaining FEMA Emergency Facility Manager certification (training provided)
Supporting administrative duties such as patron registration, memberships, monetary transactions, and system operations