Recreation and Culture Specialist, House Facilitator (Part-time)
About The Position
Cultural and Heritage Programs is responsible for multi-disciplinary arts centres, heritage and museum facilities and structures, the delivery of arts, heritage and museum public programming and events, volunteer program development, audience development, and exhibits and research. You are responsible to ensure that theatre policies are enforced and that procedures are maintained. You ensure that health, safety and maintenance standards are maintained, and promote excellent customer service relations. You are accountable for the bar, coat check and souvenir revenues and inventory and prepare cash deposits. You monitor, train and provide guidance to front of house personnel, and provide emergency response treatment (First Aid/CPR) as required.
Requirements
- Completion of Grade 12
- Minimum of 1 year of supervisory experience interacting with the public.
- Hospitality experience preferably in a theatre, entertainment venue or similar environment.
- Current Standard First Aid, CPR and/or AED certificates
- AODA Customer Service/IASR Training
- Smart Serve certificate card from the Alcohol and Gaming Commission of Ontario (AGCO)
- Demonstrated awareness of safety/security of public.
- Excellent public relations, leadership, communication and organizational skills.
- Ability to work in a team setting or independently.
- Experience in training, supervision of staff and volunteers.
- Excellent written/oral communication skills
- Self Starter
- Flexibility
- Proven team leader
- Demonstrated ability to manage complex demands simultaneously
- Vulnerable Sector Check (Level 3) or Criminal Record and Judicial Matters (Level 2) check as applicable.
- English oral, reading, and writing skills (for some positions).
- French oral, reading, and writing skills (for some positions).
- Bilingual competencies (for some positions).
Responsibilities
- Ensure theatre policies are enforced and procedures are maintained.
- Ensure health, safety, and maintenance standards are maintained.
- Promote excellent customer service relations.
- Accountable for bar, coat check, and souvenir revenues and inventory.
- Prepare cash deposits.
- Monitor, train, and provide guidance to front of house personnel.
- Provide emergency response treatment (First Aid/CPR) as required.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
