Recreation and Aquatic Center Supervisor

Borough of Chambersburg•Chambersburg, PA

2d•Onsite

About The Position

The incumbent of this position serves as the department-level supervisor for Recreation Programs, Sport Leagues, and the Aquatic Center operations under the direction of the Recreation Director and Assistant Director. The incumbent individual is instrumentally involved with the hiring, training and supervision of personnel required to instruct programs, provide oversight for leagues, and operate the Aquatic Center. The incumbent is responsible for the professional, safe, and successful day-to-day operations of the Aquatic Center. Works closely with and provides direct supervision and guidance over the Recreation Programming staff to ensure comprehensive program and league objectives are being met. As a Recreation Professional, the incumbent will possess a background in pools, pool programming, recreation sport leagues and program development, the supervision of recreation facilities, full, part-time, volunteers, and seasonal, including minor, employees. Required to work a 40-hour, flexible schedule to include some weekends, evenings, and holidays.

Requirements

Ability to learn, follow, and impose Borough policies, rules, procedures, and regulations in a fair and consistent manner
Must possess the required and/or preferred level of education and certifications, or be able to obtain said credentialing (certification and licensing) requirements within (1) year of hire
Must possess intermediate to proficient computer skills with working knowledge of MS Word, PowerPoint, Excel, etc.
Must possess and demonstrate ability to communicate effectively, appropriately, and professionally, verbally and in writing, even under stressful situations
Lifesaving & First Aid teaching techniques
Knowledge of pool operations
Basic coaching and/or program knowledge
Experience in financial recordkeeping & reporting (leagues, AQC, programs)
Knowledge of on-site protocols, PA codes, operational procedures, and safety policies and the ability to follow and ensure their consistent application
Ability to work with staff to schedule, implement, and facilitate surrounding daily job duties, safety and, public relations
Ability to interpret and assist with Aquatic Center, League and Recreation Program financial documentation, operations, and recordkeeping
Must have a basic knowledge of rules in each sport requiring supervision, and the ability to coordinate the operation of youth, teen and adult sports leagues
Must be able to work well with a wide variety of employees, volunteers, and community residents
Ability to maintain accurate records of finances, game stats/scores, and submit necessary paperwork as required
Must be able to design, enhance, recommend and present programs that would benefit the Recreation Department and the greater Chambersburg community
Respond quickly and calmly in emergency or stressful situations
Work a flexible, year-round schedule, which may include occasional weekends and evenings
Must keep informed about the latest sports management and aquatic industry-specific developments and best practices through reading and by attending conferences, seminars and meetings
Must be able to obtain and maintain required certifications and licenses by the Commonwealth of Pennsylvania and/or other governed entity where applicable
Ability to exercise good professional judgement, and possess the physical/mental ability/agility to perform the essential functions of the position with or without a reasonable accommodation
Ability to maintain confidentiality in regard to work-related information and records
2-5 years' experience in Lifeguarding & Lifeguard Management
Prior experience in cash handling and financial transactions
Prior experience implementing recreation programs
Prior supervisory experience
Must reside within forty-five (15) driving miles of the corporate limits of the Borough of Chambersburg within one (1) year of the hire date as their bona fide primary residence, and continue to reside within that area while employed.
Incumbent must have and maintain a valid motor vehicles license, three (3) years clean driving history, and be insurable in the independent opinion of the Borough's motor vehicle insurance underwriter.

Nice To Haves

ServeSafe License Preferred
Bachelor's degree in Recreation, Sports Management, and/or related field is required
Pesticide Applicator Code 24 Certification
Rec-Related Professional Certification

Responsibilities

Manages, develops, and supervises the administration and execution of all Recreational Programs
Manages, develops, and supervises the implementation of Aquatic Programs including the day-to-day operations of Chambersburg Aquatic Center
Serves as League Manager for all sports leagues at the Chambersburg Recreation Center
Serves as the lead Hiring Manager for the hiring & training of all seasonal Aquatic Center staff
Serves as the Supervisor for the Chambersburg Lifeguarding staff to include seasonal Pool Managers, Head Lifeguards, Lifeguards, Activity Attendants and Concessions staff
Serves as the Supervisor for the Chambersburg Aquatic Center Concessions to include seasonal Food Service staff
Serves as the Supervisor for the Admissions & Membership Program for the Chambersburg Aquatic Center (CAC)
Assists the Assistant Director of Recreation manage the front desk (�office�) operation at the Recreation Center
Assists with creating, implementing and maintaining department policies for employees, volunteers, and participants
Assists the department leadership with ensuring compliance to recreation guidelines, and the laws and regulations for employing minors, contractors, volunteers, and seasonal workers
Makes recommendations as to personnel matters such as hiring, separation, performance, promotion, discipline, etc. for all Recreation Programming and Aquatic staff
Trains and evaluates the performance of direct reports and provides recommendations for improvement and/or intervention to the department leadership
Trains seasonal site supervisors and managers to ensure a safe, healthy and positive experience for those participating, including spectators
Oversees the requisition and maintenance of an inventory of equipment and supplies necessary
Under the direction of the Recreation Director and Assistant Director, oversees public information and education programs, including facility tours
Prepares and submits required regulatory reports, as well as necessary reports regarding scores, stats and accident / injury forms
Maintains good personnel and public relations
Facilitates staff meetings with direct reports and conducts pre-season league meetings
Enforces League guidelines fairly and consistently, and provides direct, on-site supervision when necessary
Responsible for overseeing the scheduling of League games, assisting Recreation personnel with scheduling officials for all games, and periodically attending games to monitor operations
Communicates with the Aquatic Center Maintenance personnel regarding necessary repairs and/or maintenance-related concerns at the Aquatic Center facility
Works alongside Recreation Maintenance Manager for water chemistry & balance issues at the Chambersburg Aquatic Center
Facilitates weekly employee recognition program for the Chambersburg Aquatic Center
Maintains and submits pertinent records in respect to daily patron admissions and revenue, accidents/incidents, rescues, drills and first aid at the Aquatic Center
Assists with the collection of all fees, prepares daily records of receipts and deposits in accordance with Borough policy
Works diligently to promote a healthy and positive work environment. Demonstrates superior communications skills, seamless customer service, integrity and commitment to innovation, and fiscally responsible performance
Performs other duties as assigned and required within the scope of assigned responsibilities.