PT Recreation Aide

CITY OF BROOKHAVEN GA•Brookhaven, GA
•$18 - $29•Onsite

About The Position

The Recreation Aide assists with day-to-day operations and activities across the city’s Aquatic, Athletic, and Recreation departments and supports special events as needed. The role helps maintain a safe and welcoming environment for patrons throughout the Parks and Recreation division. Employees report to a designated supervisor and may work under direct or limited supervision. The position has no supervisory duties.

Requirements

  • High school diploma or GED.
  • At least one year of progressively responsible clerical or general administrative experience; recreational-environment experience is preferred.
  • Ability to pass a criminal background check.
  • Valid Georgia driver’s license.
  • American Red Cross certification, or equivalent, in Adult, Child, and Infant CPR, AED, and First Aid; must be completed within three months of hire.
  • Ability to perform calculations and use word-processing, spreadsheet, database, email, internet, and other relevant programs.
  • Ability to provide guidance and interpret procedures and standards, communicate using varied reference information, perform basic arithmetic, interpret written, oral, or schedule-based instructions, and exercise judgment.
  • Specific vision abilities include close vision and the ability to adjust focus.
  • Ability to meet the position’s physical requirements, including manual work and physical strength and agility.

Nice To Haves

  • One to two seasons of lifeguard experience, or equivalent education or training.
  • Lifeguard certification.
  • Volunteer, administrative, or assistant experience in recreation facility operations.
  • Customer service, public-facing, or general office experience.
  • Equivalent combinations of education, training, and experience that provide the required knowledge, skills, and abilities.

Responsibilities

  • Provide customer service, answer telephone calls, share information about programs and services, distribute materials, respond to routine questions and complaints, research problems, and initiate resolutions.
  • Receive and record program, activity, and service payments; issue receipts; prepare bank deposits; and forward revenue to the appropriate supervisor.
  • Maintain activity and room-reservation schedules, reserve facilities, and update and post schedules.
  • Register participants and facility users, review applications and registration forms, and help prepare participant rosters and registration records.
  • Monitor facility users and program participants, address disruptive behavior and other issues, and escalate situations to the lead supervisor when necessary.
  • Assist with event and class setup, serve as an attendant, and explain program rules, regulations, and policies to participants.
  • Open or close facilities using proper procedures when scheduled.
  • Support daily facility operations by setting up equipment and performing sweeping, mopping, and general housekeeping.
  • Conduct routine safety inspections of facilities, grounds, and equipment; identify hazards, damage, and equipment problems; and take appropriate corrective action or report issues to supervisory staff.
  • Respond to emergencies as needed when the lead supervisor is unavailable.
  • Prepare and complete documents, reports, and operational materials under the lead supervisor’s guidance.
  • Receive, review, process, and maintain documents, payments, and administrative materials according to established procedures.
  • Communicate with supervisors, staff, instructors, coaches, officials, participants, parents, vendors, community organizations, and the public to coordinate work, exchange information, and resolve problems.
  • Provide community members with information about recreation and athletic programs, activities, facilities, schedules, and fees.
  • Attend and participate in staff training, meetings, and assigned drills.
  • Work as part of a team with seasonal, part-time, and volunteer staff under the direction of the supervisor on duty.
  • Maintain current knowledge of applicable rules, regulations, and guidelines.
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