Recreation Aid (Itt)

Air Education and Training Command • Luke AFB, AZ

12d • Onsite

About The Position

This Non-appropriated Fund (NAF) position is assigned to the Information, Tickets and Travel Office on Luke AFB. It is a flexible position with no guaranteed hours or benefits.

The Recreation Aid greets customers and answers questions in person and by telephone, providing information about ticket availability, local attractions, special events, and ticket prices. The position also supports office operations, maintains information displays, orders tourism materials, and completes daily cashier documentation.

Applicants must complete a background investigation with favorable results. The incumbent may work an uncommon schedule, including weekends. This position does not allow education to substitute for required experience.

Requirements

• Basic computer skills, including office automation software and a Windows-based operating system.
• Cash-handling experience.
• Customer service experience.
• Complete a background investigation with favorable results.
• Meet applicable qualification, eligibility, and background requirements.
• Provide a REAL ID or an authorized combination of source identity documents to facilitate installation access.
• Male applicants born after December 31, 1959 must be registered for Selective Service.
• Complete an employment verification (E-Verify) check and maintain direct deposit.

Nice To Haves

• General knowledge of the travel industry is highly desirable.

Responsibilities

• Greet customers and answer inquiries in person and by telephone.
• Provide information regarding ticket availability, local area attractions, special events, and ticket pricing.
• Use a cash register, calculator, credit card machine, fax machine, and other office equipment.
• Ensure information displays are fully stocked.
• Order brochures and flyers from local and regional tourism bureaus, chambers of commerce, and municipal, state, and federal government agencies.
• Complete daily cashier documentation, including sales reports, cashier reports, and bank deposits.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed