Recreation Aid (Bowling)

Air Force Global Strike Command•Malmstrom AFB, MT
•Onsite

About The Position

This flexible Non-appropriated Fund (NAF) position is assigned to the 341 FSS Bowling Center. Employees are guaranteed 0 hours and may work up to 40 hours per week. Flexible employees are not eligible to earn leave or other NAF benefits. Work hours vary based on operational needs and may include days, evenings, weekends, holidays, and other non-traditional hours. The Recreation Aid performs customer service and operational support duties in the Bowling Center. The role supports bowling leagues, tournaments, special events, and other morale, welfare, and recreation activities. It helps maintain efficient customer flow and use of lanes and equipment, supports facility cleanliness and safety, and handles sales and routine operational issues. This is an entry-level position with no minimum qualifications required. Applicants must complete an applicable background investigation with favorable results and be able to obtain a Food Handler’s Certificate. Experience in a bowling center or similar recreation facility is desired.

Requirements

  • Complete a background investigation with favorable results; successful completion and favorable adjudication of the applicable Tier 1 background investigation are required.
  • Be able to obtain a Food Handler’s Certificate.
  • Be able to work a flexible schedule, which may include days, evenings, weekends, holidays, and other non-traditional hours, to meet operational requirements.
  • Meet applicable qualification, eligibility, and background requirements.
  • Provide a REAL ID or an authorized combination of source identity documents to facilitate installation access.
  • U.S. Citizens and Non-U.S. Nationals must have resided in the U.S. Territory for three or more consecutive years immediately preceding the start of Federal affiliation, or provide a signed memorandum indicating the installation's decision on the three-year residency requirement.
  • Male applicants born after December 31, 1959 must be registered for Selective Service.
  • Direct deposit is required.
  • Satisfactorily complete an employment verification (E-Verify) check.
  • Provide a resume that clearly describes relevant experience; education cannot be substituted for required experience.

Nice To Haves

  • Experience working in a bowling center or similar recreation facility.
  • Basic knowledge of bowling operations, rules, and procedures.
  • Experience with minor lane or pinsetter troubleshooting.
  • Experience operating a cash register.

Responsibilities

  • Greet customers and answer questions about facility programs, services, fees, and bowling procedures.
  • Assist with bowling leagues, tournaments, special events, and other morale, welfare, and recreation activities.
  • Help maximize lane and equipment utilization through efficient customer flow and scheduling.
  • Assign lanes; assist patrons with shoe rentals and bowling equipment; take and process food orders; and provide other services.
  • Monitor bowling lanes and equipment, resolve routine issues such as ball return interruptions or minor lane problems, and notify appropriate personnel when maintenance beyond routine assistance is needed.
  • Operate a cash register or point-of-sale system to process sales, rentals, fees, and other transactions according to established cash-handling procedures.
  • Prepare and submit daily cashier reports at the end of each shift, and complete bank deposits from all shifts when working the night shift.
  • Operate the public address system to make announcements for patrons.
  • Clean and maintain bowling areas, counters, rental shoes, seating areas, tables, and other assigned workspaces.
  • Assist with setting up, stocking, and organizing supplies, merchandise, and equipment.
  • Follow safety, security, and housekeeping procedures to maintain a safe environment for patrons and employees.
  • Perform other related duties as assigned.
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