Recreation Aid

Commander, Navy Installations Command • Belle Chasse, LA

3d • Onsite

About The Position

This position is located at the Community Recreation, Morale, Welfare and Recreation Department, NAS JRB New Orleans Bowling Center. The Recreation Aid performs a variety of duties supporting MWR special events, information and resources, command and community events, outings, party and picnic rental equipment, resale tickets, Liberty, leisure skill classes, outdoor recreation, bowling, movies, fitness, and sports. The role provides services and information to authorized patrons and helps deliver recreation and fitness programs. Work may take place at multiple Community Recreation facilities, in indoor and outdoor environments.

Requirements

• Meet Federal employment suitability requirements and successfully complete a background investigation.
• Successfully pass employment verification through E-Verify and resolve any discrepancies as a condition of employment.
• Complete the Personal Identity Verification process and provide two forms of identification from Form I-9; a REAL ID or passport is required for access to government facilities as of May 7, 2025.
• Hold a valid state driver's license to operate motor vehicles.
• Use direct deposit/electronic funds transfer for salary payments.
• Meet Selective Service registration requirements if applicable.
• Obtain or hold C.A.R.E. (Controlling Alcohol Risks Effectively) training, Emergency First Responder (EFR) or CPR/First Aid certification, and a current Food Handler certification; these may be obtained within 90 days.
• Ability to keyboard, operate point-of-sale systems and desktop computers, and perform basic computer operations.
• Ability to read and understand rules, regulations, standard operating procedures, checklists, and other guides.
• Ability to perform basic custodial tasks, including sweeping, mopping, vacuuming, wiping, and dusting.
• Ability to perform basic arithmetic calculations.
• Ability to identify customer needs, provide expected service, and resolve routine customer issues.
• Ability to communicate effectively orally and in writing.
• A high school diploma or equivalent and/or 0–3 months of general experience is preferred but not required.
• Application resume must support questionnaire responses and include complete position duties, dates, hours per week, and required employer or agency details.

Nice To Haves

• Knowledge of the MWR department to answer customer questions or refer customers to the appropriate activity.
• High school diploma or equivalent and/or 0–3 months of general experience (preferred but not required).

Responsibilities

• Provide services and general information to authorized patrons in support of recreation and fitness programs.
• Explain facility offerings and operations and ensure adherence to regulations, safety, and security procedures.
• Maintain routine reports and perform clerical, custodial, or general maintenance duties as needed.
• Support program delivery through inventory control, equipment inspections, restocking, point-of-sale operations, and cash handling.
• Operate cash registers and POS systems; process equipment loans, rentals, resale, and program registrations; receive payments and make change.
• Greet patrons, answer telephone calls, take messages, handle customer requests, and refer patrons to appropriate staff.
• Follow NAVMED P-5010 sanitation requirements.
• Assist with setup and breakdown for recreation events.
• Perform other duties as assigned.

Benefits

• Comprehensive benefits package, including medical, dental, life insurance, spouse and dependent life insurance, long-term disability, retirement, and a 401(k) savings plan.
• Annual and sick leave.
• Tuition reimbursement.
• Employee Assistance Program (EAP), with 24/7/365 access to private support for employees and family members.
• Access to Morale, Welfare & Recreation programs and facilities, including golf courses, marinas, gyms and fitness centers, bowling centers, restaurants, pools, and base libraries.
• Discounted tickets and travel options and outdoor recreation rentals.
• Navy Exchange shopping privileges.
• Access to professional development resources.
• Medical benefits for flex employees scheduled to work an average of 30 hours per week.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed