Recreation Aid (Fitness Center)
About The Position
The Recreation Aid supports day-to-day operations of sports and fitness facilities for the 56 Force Support Squadron (FSS) Marketing Department. The position interacts with active duty members, retirees, and their families to help provide a safe, clean, and welcoming environment for fitness and recreation. This is a flexible Non-Appropriated Fund (NAF) position with no guaranteed hours and no benefits. The role includes customer service and front-desk operations, facility and equipment upkeep, reservation and inventory tasks, funds handling, and support for special programs and events. The incumbent must complete a background investigation with favorable results, pass a pre-employment physical, maintain required First Aid and CPR or BLS training, and work an uncommon tour that may include early mornings, late nights, weekends, and holidays.
Requirements
- Basic customer service experience.
- Ability to perform simple clerical or office tasks.
- Basic knowledge of Microsoft Office and Windows operating systems, and ability to navigate the World Wide Web.
- Ability to communicate effectively and professionally, orally and in writing, with a diverse customer base.
- Favorable results from a background investigation.
- Satisfactory completion of a pre-employment physical.
- Must wear the required uniform and maintain professional dress and grooming standards.
- Must complete and maintain basic First Aid training.
- Must obtain and maintain either Red Cross CPR or American Heart Association Basic Life Support (BLS) certification.
- Must meet the stated U.S. residency or installation-approved residency-requirement conditions.
- Male applicants born after December 31, 1959 must be registered for Selective Service.
- Must use direct deposit and satisfactorily complete an E-Verify check.
- Must provide a REAL ID or an authorized combination of source identity documents to facilitate installation access.
Responsibilities
- Greet visitors, answer phone calls, and verify patrons’ eligibility to enter the facility.
- Ensure that only authorized patrons use the facility and follow established rules, regulations, and policies.
- Provide information about scheduled sports events, classes, and facility features.
- Assist with customer complaints and refer complex issues to the supervisor.
- Issue and receive athletic and recreational equipment, inspecting returned items for cleanliness and good repair.
- Maintain indoor fitness areas, including cleaning locker rooms, wiping down equipment, and returning weights and accessories to their proper locations.
- Maintain reservation systems for sports courts and fields.
- Conduct and record hourly headcounts and report safety infractions or potential hazards.
- Perform facility opening and closing procedures according to written guidelines.
- Safely handle and safeguard funds collected at the front desk.
- Inventory, restock, and display retail or check-out items, and provide the equipment manager with lists of items to reorder.
- Account for towels and uniforms received from laundry contractors; wash and dry them as needed.
- Assist with setup of facilities, grounds, and equipment for special programs, fitness events, and tournaments.
- Perform minor maintenance or adjustments on fitness equipment as needed.
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
