Recovery Technician - Full-Time Days

Northpoint Recovery Holdings•Edmonds, WA
•Onsite

About The Position

The Recovery Technician is responsible for attending to patients’ safety and wellbeing and working with a multidisciplinary treatment team in accordance with policy and procedure to provide patient care. The role supports programming and care plans by providing direct and indirect care consistent with Northpoint policies and procedures for unlicensed staff. It helps maintain the structure of the milieu through appropriate resource allocation and patient supervision. Work takes place both at the facility and during community activities. This is a full-time position at Northpoint Washington, an adult inpatient facility in Edmonds, Washington. The schedule is Thursday, Friday, and Saturday, with either a 6:00 a.m.–6:30 p.m. or 9:00 a.m.–9:30 p.m. option. Compensation is $22–$24.50 per hour.

Requirements

  • Must be at least 21 years of age.
  • Valid driver's license and acceptable driving record.
  • At least 1 year of relevant work experience.
  • Knowledge and skills in English usage, interpersonal relationships, and excellent communication.
  • Ability to implement and interpret departmental programs, goals, objectives, policies, and procedures.
  • Demonstrated ability to maintain strong personal boundaries and build rapport with patients.
  • Knowledge of the surrounding geographic area to support effective and efficient routing.
  • Ability to organize and prioritize competing priorities and balance work demands.
  • Proficiency in competency areas including patient rights, safety, and sanitation.

Nice To Haves

  • Knowledge of de-escalation techniques.
  • Excellent organizational abilities.
  • Excellent written and oral communication skills.
  • Attention to detail and accuracy.
  • Client-service orientation for internal and external clients.
  • Creative and persistent problem-solving ability.
  • Ability to handle confidential material reliably.
  • Ability to interact and communicate with individuals at all levels of the organization.
  • Strong interpersonal skills for handling sensitive situations and confidential information.
  • Ability to multitask and prioritize workload in a fast-paced environment.
  • Proficiency with a PC and Microsoft Office Suite.

Responsibilities

  • Interact routinely with patients, observe their behavior, and communicate significant observations to clinical staff.
  • Follow reporting and communication guidelines when interacting with staff and patients.
  • Complete paperwork, including daily logs and forms, accurately and on time.
  • Maintain daily schedules and structure, including transportation, meals, and transitions outside normal programming hours.
  • Participate as a member of the treatment team, conduct patient observation rounds, and consistently monitor patient activities and behavior during the scheduled shift.
  • Attend and promote recreational outings and activities, encouraging pro-social behavior and coping skills.
  • Support patient wellbeing by providing a positive, supportive, and structured environment and proactively responding to patient needs.
  • Maintain facility cleanliness and upkeep under leadership direction.
  • Assist patients with their needs and collaborate with onsite clinical and medical staff as necessary.
  • Facilitate or assist with selected activity and education groups and document them accurately and promptly.
  • Oversee and manage safe, efficient transportation of patients to and from facilities.
  • Assist with orientation of new admissions.
  • Use therapeutic communication and maintain professional boundaries with patients and their families.
  • Model a professional attitude, language, and communication and help create a positive culture among staff.
  • Assist with treatment and discharge planning.
  • Document client care and behavior as required by established policies and procedures.
  • Use de-escalation skills with volatile clients to help maintain safety for clients and others.
  • Assist counseling and administrative staff in responding to emergencies.
  • Maintain confidentiality in accordance with established policies, procedures, and standards of care.
  • Adhere to Company policies and procedures and perform other job-related duties as assigned.

Benefits

  • Subsidized health insurance coverage for the employee, spouse, and dependents.
  • Employer-paid basic life insurance equal to 1x annual salary, up to $100,000.
  • Employer-paid Employee Assistance Program.
  • Voluntary dental, vision, short-term disability, supplemental life and AD&D, critical illness, accident, and hospital indemnity insurance.
  • Pre-tax savings accounts for IRS-allowable medical and dependent care expenses.
  • Paid Time Off plan.
  • Employee referral bonuses.
  • 401(k) retirement plan with employer match.
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