Recovery Technician - Full-Time Swing

Northpoint Recovery Holdings, LLC • Loveland, CO

6h • Onsite

About The Position

Northpoint Recovery Holdings, LLC, established in 2009 and officially launched in 2015, is a leading behavioral healthcare provider. Celebrating 10 years of growth in 2025, Northpoint offers evidence-based treatment for adults with substance use and co-occurring disorders through Northpoint Recovery, and mental health treatment for adolescents through Imagine by Northpoint. The company operates under an in-network, commercial insurance model and has expanded from two to seventeen facilities across the Western U.S., with further growth planned. Northpoint is guided by core values of humility, heart, inspiration, and conviction, with a mission to save lives and restore relationships by helping people reclaim their lives with empathy and respect. As a Recovery Technician, you will be a member of the Northpoint team, responsible for ensuring the safety and wellbeing of patients. You will work with a multidisciplinary treatment team, adhering to policy and procedure to provide optimal patient care. This role is crucial in implementing programming and care plans through direct and indirect patient care, in compliance with Northpoint policies for unlicensed staff. The position actively supports the milieu structure through appropriate resource allocation and patient supervision, working in various settings including onsite at the facility and community activities.

Requirements

• Must be at least twenty-one (21) years of age
• Valid driver's license and acceptable driving record required
• 1+ year of relevant work experience
• Knowledge and skills in English usage, interpersonal relationships and excellent communication skills
• Must have the ability to implement and interpret the programs, goals, objectives, policies, and procedures of the department
• Demonstrated ability to hold strong personal boundaries and ability to build rapport with patients
• Knowledge of surrounding geographic area to ensure effective and efficient routing
• Ability to organize and prioritize competing priorities and work time to balance demands
• Must perform proficiently in all competency areas including but not limited to: patient rights, and safety and sanitation

Nice To Haves

• De-escalation techniques
• Excellent organizational abilities
• Excellent written and oral communication skills
• Attention to detail and accuracy
• Client service oriented (both internal and external)
• Creative and persistent problem solver
• Able to handle confidential material in a reliable manner
• Ability to interact and communicate with individuals at all levels of organization
• Strong interpersonal skills to handle sensitive situations and confidential information
• Ability to multi-task and prioritize workload in a fast-paced environment
• Proficiency with PC and Microsoft Office Suite

Responsibilities

• Interact routinely with patients, observe behaviors and communicate significant observations to clinical staff
• Follow reporting and communication guidelines when interacting with staff and patients
• Timely completion and accuracy of paperwork, including daily logs and forms
• Maintains daily schedules and structure, specifically around transport times, meal times, transition times, and others outside of normal programming hours
• Function as a member of the treatment team and provide patient observation rounds, and consistent monitoring of patient’s activities and behaviors during scheduled shift
• Attend and actively promote recreational outings and activities with patients; encourage pro-social and coping skills
• Ensure the wellbeing of patients and provide a positive, supportive, and structured environment; proactively respond to patient needs to improve outcomes and the overall patient experience
• Ensure facility cleanliness and upkeep under direction of leadership
• Assist patients with their needs and collaborate with onsite clinical and medical staff as necessary
• Facilitate and assist with selected activity and education group sessions; document timely and accurately according to established policies and procedures
• Oversee and manage the safe and efficient transport of patients to and from our facilities
• Assist in orientation of new admissions
• Utilize therapeutic communication skills and maintain professional boundaries with patients and their families
• Be a role model for patients and create a positive culture with staff by emulating professional attitude, language, and communication
• Assist with treatment planning and discharge planning
• Document information regarding client care and behavior as required in established policies and procedures
• Utilize de-escalation skills when exposed to volatile clients in an effort to maintain personal safety while also ensuring safety for the clients, and other individuals in the program
• Assist counseling and administrative staff in responding to emergency situations
• Maintain confidentiality in accordance with established policies and procedures and standards of care
• Adhere to all Company policies and procedures
• Perform other job-related duties as assigned

Benefits

• Subsidized Health Insurance Coverage for Employee, Spouse, & Dependent(s)
• 100% Employer Paid Basic Life Insurance equal to 1x annual salary, up to $100,000
• 100% Employer Paid Employee Assistance Program
• Voluntary Dental, Vision, Short-Term Disability, Supplemental Life & AD&D, Critical Illness, Accident, and Hospital Indemnity Insurance.
• Pre-tax Savings Accounts for all IRS-allowable medical and dependent care expenses
• Generous Paid Time Off plan
• Employee Referral Bonuses
• 401K Retirement Plan & Employer Match

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 101-250 employees