Recovery Support Supervisor

Recovery Centers of AmericaSouth Amboy, NJ
$60,000 - $70,000Onsite

About The Position

Recovery Centers of America at Raritan Bay is seeking a dedicated and compassionate Recovery Support Supervisor to join our team. In this leadership role, you will support patients navigating substance use and mental health disorders while supervising a team of Recovery Support Specialists (RSS). You will play a key part in maintaining a safe, therapeutic, and engaging environment, ensuring high-quality patient care, and driving departmental excellence.

Requirements

  • High School Diploma or GED
  • Valid driver’s license and safe driving record
  • Strong organizational and time-management skills
  • Ability to excel in a fast-paced environment
  • Proficiency with MS Word, Excel, and PowerPoint
  • Excellent communication, customer service, and problem-solving abilities
  • Understanding of clinical and recovery-support modalities (12-Step, DBT, MAT, MI)
  • Ability to analyze data trends to improve patient safety and staff performance
  • Adaptability and flexibility in response to changing conditions

Nice To Haves

  • Associate degree or higher
  • Certification (BHT, CADC, CRADC, CRS, CPRS, CFRS, or eligible)
  • 3+ years’ experience in behavioral health or substance use treatment as an RSS, BHT, MHT, or similar
  • Experience supervising or leading small teams

Responsibilities

  • Lead and supervise a team of Recovery Support Specialists, including scheduling, coaching, and performance oversight.
  • Ensure department performance by achieving Key Performance Indicators (KPIs) such as rounding timeliness, group attendance, patient satisfaction, and safe discharge metrics.
  • Support quality improvement initiatives and maintain compliance with regulatory and organizational standards.
  • Conduct safety and security checks, complete required documentation, and help maintain a therapeutic treatment milieu.
  • Collaborate with Leadership Team members—including Nursing, Clinical, and Admissions—to ensure streamlined operations and exceptional patient experiences.
  • Oversee RSS programming and facilitate engagement throughout the facility.
  • Participate in hiring, onboarding, and training RSS staff.
  • Review rounding reports, incident reports, and weekly contraband logs, addressing issues as needed.
  • Ensure consistent oversight during evenings and weekends through collaboration with clinical and nursing leaders.
  • Uphold best practices in 12-Step modalities, DBT, MAT, MI, and behavior modification strategies.
  • Perform other job-related duties, including occasional transport of patients or belongings.

Benefits

  • Recovery Centers of America provides equal opportunity in employment and in the provision of services.
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