Recovery Support Specialist (7am to 3 pm) M-F
About The Position
The Recovery Support Specialist (RSS) provides peer support to Guests in the Living Room Program who have serious mental illnesses and other co-occurring disorders. The RSS helps Guests de-escalate crisis situations using a trauma-informed, client-centered approach and serves as a role model by demonstrating personal recovery and coping skills. The role coordinates activities and tasks that help Guests regain control of their lives and recovery process. Quiet Storm Crisis Triage Living Room is a crisis respite center in Hazel Crest that offers free, confidential services to people experiencing a mental health crisis. Its goal is to reduce unnecessary hospitalizations and arrests by providing a safe, home-like environment. The program operates 24/7/365. This full-time position is scheduled for an eight-hour weekday shift, Monday through Friday, from 7:00 a.m. to 3:00 p.m., and includes availability to work weekends. The role requires transporting Guests to locations within Chicagoland. The position requires lived experience with mental illness and at least one year in recovery. A college degree is not required. Staff must complete mandatory Living Room Program training and become a Certified Recovery Support Specialist (CRSS) within one year of hire.
Requirements
- High school diploma or GED.
- 2,000 hours (one year) of paid or supervised work experience.
- Personal lived experience with mental illness and at least one year in recovery.
- Knowledge of the recovery process and ability to facilitate recovery using established standardized mental health processes.
- Knowledge of mental illness signs and symptoms and ability to help Guests address symptoms using strategies such as positive self-talk.
- Valid driver’s license and insurance.
- Complete mandatory initial Living Room Program training, including a two-hour DMH video-based training and 16 hours of CRSS/CPRS Competency Training.
- Become certified as a Certified Recovery Support Specialist (CRSS) within one year of hire if not already certified.
Nice To Haves
- Current certification as a Mental Health Certified Recovery Support Specialist (CRSS).
- Bilingual English/Spanish skills.
Responsibilities
- Create a welcoming, accepting, and calm environment in The Living Room.
- Assist Guests in de-escalating crisis situations using a trauma-informed, client-centered approach.
- Educate, model, encourage, and support Guests in managing crises using personal recovery stories, coping techniques, and self-help strategies.
- Use and teach problem-solving techniques and help Guests identify and combat negative self-talk and fears.
- Assist Guests in articulating personal recovery goals and developing a Wellness Recovery Action Plan (WRAP) based on their individual wellness and recovery goals.
- Promote Guests’ self-advocacy, help them develop empowerment skills, and support them in combating stigma through self-advocacy.
- Transport Guests to locations within Chicagoland.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
