Recovery Support Specialist (DuPage)

Metropolitan Family Services • Wheaton, IL

56d • $42,000 - $46,000 • Hybrid

About The Position

Metropolitan Family Services (MFS) is seeking a full-time Recovery Support Specialist to join their DuPage Team. MFS is an organization that empowers families to learn, earn, heal, and thrive, acting as an engine of change since 1857. This role involves providing services in both office and community-based settings, requiring employees to meet with clients in the community and transport them when necessary. A valid driver's license, reliable vehicle, and proof of insurance are mandatory.

Requirements

• Peer/RSS must pass a State of Illinois background check, as required by MFS policy.
• Ability to communicate effectively in both oral and written form.
• Ability to work effectively with diverse individuals and groups.
• Positive attitude and self-motivation.
• Effective interpersonal skills.
• Demonstrated good judgment in maintaining responsibilities of the position in advocating for the best interest of consumers served.
• Must have basic computer skills.
• Highschool diploma or GED required.
• Must be a consumer or parent/guardian/caregiver of a client who has successfully navigated the MH system/s for his/herself and/or family member required.
• Satisfactorily pass all relevant screenings and criminal background checks.

Nice To Haves

• Bachelor’s Degree or Certified Recovery Support Specialist (CRSS) preferred or attained within six (6) months of hire.
• Certified Alcohol and Drug Counselor (CADC) or experience working with clients experiencing substance use preferred.

Responsibilities

• Provides information to clients and family members on mental illness, recovery and wellness, treatment options, and resources.
• Assists MFS clients and their identified supports in understanding the impact of mental health issues/symptoms and achieving the best possible outcomes.
• Works collaboratively within a team to provide mental health case management and other related behavioral health and social determinants of health support.
• Spearheads community support interventions to facilitate illness self-management, skill building, identification and use of natural supports, and use of community resources.
• Reviews client assessments/screenings and symptom checklists and supports clients in completing symptom checklists.
• Conducts outreach and engagement for clients who may not be engaged in care or consistently miss appointments.
• Provides medication monitoring and/or training to clients.
• Participates in team meetings, huddles, and drop-in service time.
• Co-facilitates groups as requested.
• Assists team in identifying strengths and needs of clients.
• Supports clients when transitioning to another level of care.
• Maintains awareness of community resources and works to ensure service delivery maximizes available resources and services within MFS and the community.
• Prioritizes activities in collaboration with the supervisor to optimize client service delivery and achieve performance expectations.
• Recognizes when to ask for help to maintain their own wellness plan.
• Maximizes opportunities to expand knowledge and skills, and utilizes techniques learned.
• Provides consultation to agency staff and the community, as needed, utilizing expert skills in training, conducting seminars, and working on special projects, as requested.
• May serve on agency-wide committees and work groups or on community committees, as approved by supervisor and agency leadership.
• Other duties as assigned.

Benefits

• Medical Coverage
• Dental Coverage
• Vision Coverage
• Metropolitan Family Services contributions of $2,000 to individual, and $4,000 to family, HSA accounts, pro-rated to your benefits start date.
• FREE General Medicine and Behavioral Health Teladoc services provided to all team members.
• Ascensus 401K plan services with a 4% employer match, vested at 100% on day one of eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED