Recovery Support Specialist (DuPage)

Metropolitan Family Services • Wheaton, IL

55d • Hybrid

About The Position

Metropolitan Family Services (MFS) is seeking a full-time Recovery Support Specialist to join their DuPage Team. MFS is an organization that empowers families to learn, earn, heal, and thrive, with a strong emphasis on community. This role involves providing services in both office and community-based settings, requiring employees to meet with clients in the community and transport them when necessary. A valid driver's license, reliable vehicle, and proof of insurance are mandatory for this position.

Requirements

• Must pass a State of Illinois background check.
• Ability to communicate effectively in both oral and written form.
• Ability to work effectively with diverse individuals and groups.
• Positive attitude and self-motivation.
• Effective interpersonal skills.
• Demonstrated good judgment in maintaining responsibilities of the position in advocating for the best interest of consumers served.
• Must have basic computer skills.
• High school diploma or GED required.
• Must be a consumer or parent/guardian/caregiver of a client who has successfully navigated the MH system for his/herself and/or family member.
• Satisfactorily pass all relevant screenings and criminal background checks.
• Driving for work required with transportation of clients preferred in a personally owned vehicle.

Nice To Haves

• Bachelor's Degree or Certified Recovery Support Specialist (CRSS) preferred or attained within six (6) months of hire.
• Certified Alcohol and Drug Counselor (CADC) or experience working with clients experiencing substance use preferred.

Responsibilities

• Provides information to clients and family members on mental illness, recovery and wellness, treatment options, and resources.
• Assists MFS clients and their identified supports in understanding the impact of mental health issues/symptoms and achieving the best possible outcomes.
• Works collaboratively within a team to provide mental health case management and other related behavioral health and social determinants of health support.
• Spearheads community support interventions to facilitate illness self-management, skill building, identification and use of natural supports, and use of community resources.
• Reviews client assessments/screenings and symptom checklists and supports clients in completing them.
• Conducts outreach and engagement for clients who may not be engaged in care or consistently miss appointments.
• Provides medication monitoring and/or training to clients.
• Participates in team meetings, huddles, and drop-in service time.
• Co-facilitates groups as requested.
• Assists team in identifying strengths and needs of clients.
• Supports clients when transitioning to another level of care.
• Maintains awareness of community resources and works to ensure service delivery maximizes available resources and services within MFS and the community.
• Prioritizes activities in collaboration with the supervisor to optimize client service delivery and achieve performance expectations.
• Recognizes when to ask for help to maintain their own wellness plan.
• Maximizes opportunities to expand knowledge and skills, and utilizes techniques learned.
• Provides consultation to agency staff and the community, as needed, utilizing expert skills in training, conducting seminars, and working on special projects, as requested.
• May serve on agency-wide committees and work groups or on community committees, as approved by supervisor and agency leadership.
• Other duties as assigned.

Benefits

• Medical Coverage
• Dental Coverage
• Vision Coverage
• Metropolitan Family Services contributions of $2,000 to individual, and $4,000 to family, HSA accounts, pro-rated to your benefits start date.
• FREE General Medicine and Behavioral Health Teladoc services provided to all team members.
• Ascensus 401K plan services with a 4% employer match, vested at 100% on day one of eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED