Recovery Support Specialist-Mobile Crisis Response

Northwestern Memorial Healthcare•Sycamore, IL

3d•$18 - $24•Onsite

About The Position

Community-based services that dispatch mental health professionals to safely de-escalate behavioral health crises on-site. They provide immediate evaluations, safety planning, and crisis stabilization as a trauma-informed alternative to law enforcement or emergency room visits. This is an on-call position requiring a minimum of 8 shifts per month, including weekends and holidays, with the expectation to be on-site within 30 minutes of being called in. The pay rate for on-call shifts is $17.05/hr. Recovery Support Specialists utilize their personal experience in recovery to provide peer support services to patients experiencing mental health and/or drug/alcohol issues. The role reflects the mission, vision, and values of Northwestern Medicine (NM), adhering to ethical codes and compliance programs. Specialists create a safe space for consumers to process crisis events, learn wellness strategies, and prevent future crises, operating from the Crisis Now concept with a focus on recovery orientation, trauma-informed care, and viewing crises as learning opportunities to proactively divert crises and break the cycle of hospitalizations.

Requirements

High School Diploma or equivalent
Recovery Support Specialists should be able to articulate their personal experience in recovery when working with patients who are experiencing mental health and/or drug/alcohol issues as it relates to providing peer support services to these patient populations.
Valid Driver's License.
Proof of auto insurance
Annual Driving Abstract
Upon completion of 2,000 supervised work hours, the Recovery Support Specialist is required to obtain their Certified Recovery Support Specialist (CRSS) credential.

Nice To Haves

Bachelor’s degree or higher in behavioral health related field
One year experience working with individuals suffering from severe mental illness and/or drug and alcohol issues.
Experience with Medicaid Rule 132/140
Knowledge and understanding of SUPR 2060
Certified Recovery Support Specialist (CRSS)
Wellness Recovery Action Planning classes (WRAP)
Certified WRAP facilitator

Responsibilities

Serve as an individual advocate for consumers.
Utilize training and personal recovery experiences to provide peer support for consumers.
Provide recovery information and activities to all consumers; information, resources and connection to natural supports; and must follow principles of trauma informed care.
Assess and evaluate consumer’s needs, strengths, goals, and resources.
As directed, transports consumers to and from home, appointments, meetings, and/or school.
Advocate within systems to promote person centered recovery support services.
Work with an interdisciplinary team in reviewing cases and developing individual plans.
Implement individual service plans through rehabilitation services such as case management, advocacy, outreach, skills training groups (i.e. WRAP), social rehabilitation, and community support as indicated.
Provide linkage case management, participate in treatment planning and discharge planning.
Consult with other staff regarding assessment and treatment/intervention planning.
Consults with licensed hospital professionals regarding clinical situations and maintains close communication with supervisor.
Consult with other service agencies around case-specific and programmatic issues.
Refer and link consumers to other human service programs and care providers as indicated.
Serve as a liaison to other community agencies as needed.
Build relationships with local police, fire, emergency departments, and other organizations to promote awareness of Living Room services.
Provide on-site support and introduction to services to patients within the hospital and outpatient settings (e.g. Emergency Department, Medical Floors, etc.).
Train other providers and non-providers in areas related to service specialties.
Document service provision as required by NM standards.
Maintain clinical and management records in accordance with established policies and procedures.
Demonstrate ability to meet the productivity requirements set in accordance with program goals.
Attend required staff and other meetings
Other duties as assigned.