Recovery Support Specialist - 3rd Shift Coordinator
About The Position
TPC Wellness is dedicated to providing supportive, structured, and compassionate care for individuals in recovery. We are seeking a motivated and experienced Shift Coordinator to provide leadership to our Recovery Support team, ensure safety and compliance, and contribute to the success of our residents’ recovery journey. The Shift Coordinator acts as the first point of contact for Recovery Support staff, ensuring operations run smoothly and individuals are supported in a safe and professional environment. This role requires strong leadership, documentation, and organizational skills, along with a commitment to modeling positive behavior and maintaining compliance with program standards.
Requirements
- Active CDCA (Chemical Dependency Counselor Assistant) Certification or ability to obtain one with 30 days of employment. Company will provide.
- Valid Driver’s License required.
- High School Diploma or GED.
- Must be able to work flexible hours, including evenings, weekends, and holidays.
- Must be able to perform all essential job functions with or without reasonable accommodations.
Nice To Haves
- Previous experience in a residential, behavioral health, or social services setting preferred.
- Strong leadership, problem-solving, and communication skills.
- Ability to handle crisis situations with professionalism and composure.
- Experience in crisis intervention, de-escalation techniques, and conflict resolution.
- Familiarity with trauma-informed care and residential treatment best practices.
- Certification in CPR, First Aid, or other relevant training.
- Strong leadership and team coordination skills.
- Excellent communication and interpersonal abilities.
- Skilled in handling challenging or crisis situations.
- Organized with strong attention to detail.
- Ability to maintain professionalism and accountability.
Responsibilities
- Serve as first point of contact for Recovery Support Specialists during shifts.
- Manage operational documents (shift reports, incident reports, UA logs, weekly call logs, monthly reports).
- Communicate shift tasks and expectations to Recovery Support Specialists.
- Participate in disciplinary investigations involving staff or individuals.
- Assist with admissions, discharges, transports, and orientation of individuals.
- Conduct facility, room, and locker searches as required.
- Oversee safety, security, and scheduled counts of individuals.
- Observe medication pass and maintain accurate documentation.
- Track Behavioral Management System (4:1 ratio) and send weekly updates.
- Provide training, coaching, and support to new operations staff.
- Collaborate with other departments to coordinate transports and program needs.
- Maintain facility cleanliness and ensure compliance with policies and procedures.
- Maintain professional and positive rapport with all individuals.
- Participate in pre/post-shift debriefings and weekly team meetings.
Benefits
- Ongoing training and professional development.
- Competitive pay and benefits package.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
