Recovery Support Navigator - Connect2Recovery internal only

Riverside Community Care • Norwood, MA

3d • Onsite

About The Position

Recovery Support Navigators provide case management and system navigation supports to eligible Mass Health clients struggling with a diagnosis of substance use disorder and/or co-occurring mental health disorders. The purpose of RSN services is to engage people as they present in the treatment system and support them in accessing treatment services, community resources, and recovery-supported peer/social supports. In addition, the RSN will assist the person in identifying and working through system barriers to recovery.

Requirements

• Excellent communication, interpersonal, and communication skills.
• Basic computer/technology fluency (including Microsoft Office; comfortable navigating an electronic healthcare system) required.
• Must have a valid driver's license, regular access to a reliable vehicle, and be willing to provide transportation to persons served in personal vehicle, as needed.
• Associate’s Degree or High School Diploma/GED with at least 1 year of related professional experience and/or personal experience.
• Possess sufficient knowledge and understanding about treatment and recovery from substance use disorders.
• Understanding of addiction services available for Mass Health Members and resources available in the geographic area where they will work.

Nice To Haves

• Bachelor’s Degree in mental health related discipline

Responsibilities

• Provides information about, and facilitate access to, community and recovery supports, including supports for families
• Supports the person served to achieve their own unique pathway of recovery, which may include harm reduction approaches, Medication Assisted Treatment, 12-step, and other methods of recovery.
• Plans and provides supportive, safe activities of varying type and functional level in response to identified needs of consumers.
• Provides support, advocacy and linkage to other services and assists person served in accessing other benefits such as MassHealth, Social Security and housing, as needed.
• Transports consumers to designated activities, events or clinic appointments, as needed and/or assigned

Benefits

• Comprehensive, high-quality health, dental, and vision insurance options
• Flexible Spending Accounts – both medical and dependent care
• Eleven paid holidays
• Separate accruals for vacation (increases with tenure), personal, and sick time
• Tax-deferred 403(b) retirement savings plan
• Employee Assistance Plan / Travel Assistance Plan
• Employee bonus for referrals resulting in hiring
• Discounts to movie theaters, sporting, and entertainment events
• Employee YMCA discount: 10% off a YMCA monthly membership and 50% off the joiner’s fee

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees