Recovery Support Navigator Supervisor

Spectrum Health SystemsWestborough, MA
$25 - $29Onsite

About The Position

The Recovery Support Navigator Supervisor is responsible for supporting the Director of RSN services in ensuring RSN services are delivered in alignment with the RSN model and as contracted with the DOC. This role involves providing ongoing training and supervisory support to RSN staff, serving as a point of contact in the absence of the Director, and participating in QI and compliance activities. The supervisor will also assist with episode management in the electronic health record system, complete all required documentation, and assist patients with transportation and housing resources. Demonstrating respect for all individuals, completing outcome measurement tools, and maintaining adequate knowledge of emergency procedures are also key responsibilities. The role requires attending and participating in supervision meetings, providing documented supervision to RSN staff, and participating in multidisciplinary team treatment planning. Additionally, the supervisor will attend DOC facility access hours, field inquiries from the incarcerated population, and assist with crisis management.

Requirements

  • A minimum of a high school diploma
  • Supervisory experience required

Nice To Haves

  • LADCII, CADAC or bachelor’s degree in human services or related field or equivalent experience in the behavioral health field is preferred

Responsibilities

  • Supporting the Director of RSN services in ensuring RSN services are delivered in alignment with the RSN model and as contracted with the DOC
  • Providing ongoing training and supervisory support to RSN staff
  • Serving as a point of contact in the absence of the Director of RSN Services
  • Participating in QI and compliance activities such as record reviews, audits, site visits, etc.
  • Assisting with episode management in the electronic health record system
  • Completing all required documentation for services as required by Spectrum, DOC and all licensing, accreditation and regulatory bodies within established timeframes
  • Assisting patients with transportation and housing resources when needed
  • Demonstrating respect for supervisors, co-workers, patients, and others
  • Completing all outcome measurement tools and submits information timely as required
  • Demonstrating a satisfactory level of interpersonal skills to interact with patients, staff, families, vendors, and regulatory agencies
  • Attending and participating in regularly scheduled individual and group supervision meetings as directed
  • Providing documented supervision to RSN staff as directed by the Director RSN Services
  • Participating in multidisciplinary team treatment planning, case review and case conferences as necessary
  • Attending DOC facility access hour, fielding inquiries from the incarcerated population relative to SUDT services and logging all inquiries in the designated database
  • Assisting with crisis management and other emergencies as needed
  • Maintaining adequate knowledge of the program’s emergency preparedness plan and emergency procedures for both Spectrum and DOC

Benefits

  • Health, dental, vision insurances/additional voluntary insurances
  • Company-paid life insurance/employee assistance programs
  • Generous paid time off accrual
  • Tuition reimbursement/loan repayment options
  • 401k with company match up to 7%
  • Discounts on wide array of services/entertainment nationwide
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