Recovery Support Assistant
About The Position
Jamestown Salish Seasons is seeking a Recovery Support Assistant (RSA) to join our care team and help create and maintain a safe, welcoming, trauma-informed, and culturally grounded healing environment for residents receiving voluntary behavioral health stabilization services. The Recovery Support Assistant is a foundational member of the Jamestown Salish Seasons care team. This role provides a consistent and supportive presence within the milieu through safety monitoring, therapeutic engagement, operational support, and assistance with daily living activities. RSAs prioritize verbal de-escalation, respectful communication, and relationship-based support to foster dignity, emotional safety, and holistic healing. The RSA models a friendly, helpful, and professional approach that reflects the mission, values, and cultural wellness philosophy of Jamestown Salish Seasons.
Requirements
- High School Diploma or equivalent.
- CPR/First Aid Certification and Washington State Food Handlers Card (or ability to obtain within onboarding timelines).
- Valid driver’s license and ability to travel locally and regionally as needed.
- Successfully pass a criminal background investigation.
- Ability to remain calm, professional, and supportive in high-stress situations.
- Ability to support individuals experiencing behavioral health challenges and emotional distress using non-clinical, trauma-informed, and recovery-oriented approaches.
- Strong verbal communication and interpersonal skills, including the ability to engage individuals in a respectful, non-judgmental manner.
- Ability to build rapport, maintain therapeutic boundaries, and foster trust.
- Ability to support a safe, structured, and emotionally supportive milieu.
- Understanding of the emotional demands of behavioral health work, with a demonstrated commitment to personal wellness and resilience.
- Ability to work respectfully and effectively with individuals from diverse cultural, social, tribal, underserved, and lived-experience backgrounds.
- Ability to support culturally respectful practices and environments.
- Ability to maintain confidentiality in accordance with HIPAA and 42 CFR Part 2.
- Ability to document services clearly, accurately, and timely.
- Demonstrated professionalism, reliability, ethical conduct, and accountability.
- Ability to work effectively within a team-based clinical environment.
- Supports a culturally respectful, community-centered healing environment that honors Jamestown’s traditions, values, and holistic wellness philosophy.
- Uses culturally responsive and recovery-oriented language that reinforces dignity, belonging, and whole-person wellness in alignment with the mission of Jamestown Salish Seasons.
Nice To Haves
- Six (6) months to one (1) year of experience in behavioral health, residential care, direct support, hospitality, peer support, human services, or other relationship-based service environments.
- American Indian/Alaska Native preferences apply.
Responsibilities
- Conducts regular, documented resident safety checks and maintains environmental awareness to support a safe and secure healing setting.
- Provides a calm, supportive, and visible presence within the milieu.
- Utilizes verbal de-escalation, redirection, and trauma-informed engagement techniques to support emotional regulation and resident safety.
- Participates in resident safety holds only when necessary for immediate protection and only in accordance with approved training, protocols, and supervision.
- Supports residents with daily living activities and general day-to-day needs within the program environment.
- Facilitates and participates in resident leisure, recreation, and recovery-oriented activities such as games, wellness groups, and community-based outings.
- Provides safe transportation for residents to appointments, approved activities, or other program-related needs as assigned.
- Encourages respectful participation, engagement, and relationship-building within the therapeutic milieu.
- Assists with meal service, laundry support, room readiness, and upkeep of resident and common areas.
- Supports a clean, welcoming, and organized environment that reinforces dignity and recovery.
- Assists with medication-room workflow support (e.g., stocking, organization, escorting residents) but does not prepare, handle, or administer medications.
- Performs non-licensed operational duties as directed by the Recovery Support Lead, nursing staff, or JSS leadership.
- Accurately documents safety checks, significant resident interactions, incidents, and other required observations according to policy.
- Collaborates closely with the Recovery Support Lead and broader multidisciplinary care team.
- Participates in shift handoff communication and timely reporting of safety or resident concerns.
- Supports consistent implementation of program routines, expectations, and healing-environment standards.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
