About The Position

Bay Cove Human Services partners with people to overcome challenges and realize their personal potential. It provides individualized, compassionate services to people facing developmental disabilities, mental illness, substance use disorders, and homelessness at more than 175 program sites throughout Greater Boston and Southeastern Massachusetts. The Recovery Specialist provides direct support to individuals seeking recovery from substance use disorders and collaborates with the team to support the program’s day-to-day operations. The role supports individuals on their recovery and wellness journeys. This is a non-exempt position scheduled Sunday through Thursday, 3 p.m. to 11 p.m. The pay rate is $20.40 per hour.

Requirements

  • High school diploma or equivalent (GED) preferred.
  • Six months of experience in a health and human services-related field preferred, ideally working with people with co-occurring behavioral health and substance use disorders.
  • Flexibility to work scheduled weekends and, when available, additional shifts with reasonable notice.
  • Understand and adhere to federal and state policies, including 42 CFR Part 2 and HIPAA, within one week of hire and before providing direct services.
  • Ability to maintain confidentiality, professionalism, and boundaries.
  • Proficiency in verbal and written communication.
  • Basic proficiency with Windows, Word, word processing, and Google Email and Apps.
  • Flexible and responsible work style that meets evolving agency needs.
  • Integrity and respect for the dignity and value of all individuals.
  • Job knowledge, pride in the work role, and advocacy that reflect the agency’s mission.
  • Ability to promote diversity and inclusion and work collaboratively and compassionately with stakeholders and partners.
  • Ability to communicate with providers, colleagues, people served, and visitors; detect and interpret information, needs, and issues quickly and accurately, including occasionally during emergencies.
  • Ability to communicate accurate information, instructions, and ideas so others understand.
  • Ability to bend, retrieve, lift, and carry supplies and equipment weighing up to 20 pounds.
  • Ability to move frequently throughout the program, including up and down multiple flights of stairs, sometimes pushing or pulling equipment.
  • Ability to perform CPR, including chest compressions and rescue breathing, until relieved by medical professionals.
  • Ability to remain stationary for extended periods as needed.
  • Candidates must be authorized to work in the United States; the employer does not offer visa sponsorship.

Nice To Haves

  • Lived experience related to recovery; candidates with lived expertise are encouraged to apply.
  • Bilingual ability; candidates fluent in certain essential languages may receive a pay differential.

Responsibilities

  • Provide supportive care that meets individuals’ needs and maintains a welcoming environment promoting dignity and respect.
  • Search belongings using trauma-informed practices upon admission, at discharge, and as otherwise directed by the leadership team.
  • Observe individuals’ wellbeing throughout shifts, conduct and document wellness checks at assigned intervals, and respond to changes according to agency protocol.
  • Observe and document self-administration of medications in accordance with program medication policies and procedures.
  • Promote participation in wellness and educational activities and assist with recreational activities under clinical team guidance.
  • Contribute to program cleanliness and upkeep, assist with meal preparation and cleanup, and prepare rooms for new admissions as assigned.
  • Report safety, security, or maintenance issues promptly to program leadership.
  • Use crisis intervention and de-escalation techniques when necessary, including overdose prevention and rescue as needed.
  • Complete assigned documentation, including shift reports, checklists, and incident reports, accurately and promptly in accordance with agency policies and procedures.
  • Attend and participate in staff meetings, supervision, professional development sessions, and required training.
  • Perform other job-related duties as assigned.
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