Recovery Navigator - SC/Anaheim Emergency Shelter (AES)-11-145

Salvation Army Careers•Tustin, CA

1d•Onsite

About The Position

The Recovery Navigator is responsible for delivering various therapeutic services, which provide optimal quality care and consistency to both the individual and the course of their recovery. The Recovery Navigator facilitates recovery groups, recovery education and case planning including recovery and discharge plans for homeless individuals. Services are provided using a holistic case-management and trauma informed approach to homeless clients enrolled in The Salvation Army Shelter programs.

Requirements

By virtue of its direct contact with, and representation to people who engage in Salvation Army programs, people who demonstrate an understanding of The Salvation Army’s Christian mission are required for this position.
Minimum 1 year experience working with people in recovery, mentally ill and homeless.
Must be able to read, write and communicate in English.
Must be in good physical health and mental health, capable of meeting the demand of the position.
Driving Test and clean MVR check (if applicable).
If working in vicinity of children a criminal background, check is required with certification for Protect the Mission policies and procedures.
Must have ability to work with, direct, and relate well with co-workers, community members, and guests/clients.
Able to function in a fast-paced, frequently changing environment and have flexible availability.
Must possess good Guest Relations and time management skills.
Computer literate; effectively use computerized database for client file management, with basic skills in Microsoft Word, Outlook, and Excel programs.

Nice To Haves

CADC or equivalent preferred
Bilingual/Bi-literate English/Spanish preferred.

Responsibilities

Initiate personal contact with newly admitted individuals experiencing the desire to work on a sobriety plan while providing support in the recovery process.
Research, Plan and Conduct groups and individual sessions per program standards.
Assist in develop and implementing an individualized recovery plan for each individual requesting assistance using measurable goals and objectives by obtaining information from the intake assessment, medical history and physical screening, family assessment and psychosocial assessment.
Use and uses this information to formulate an individualized, client-centered recovery plan.
Assists the individual in discharge planning as needed and ensures proper communication of each individuals’ progress through record keeping and verbal interaction with staff.
Provide appropriate treatment referrals and link guests with treatment services.
Maintain proper documentation including; goals, progress notes, monthly statistics and client files.
Assist with entering all data on clients into Wellsky and/or HMIS and CES System.
Practice consistent communication with Program Supervisor related to client status: This includes keeping supervisor informed of services provided by the case manager/ or other service agency, challenges toward assisting clients with service plans and recovery strategies.
Input case notes for each client meeting in a timely manner.
Assist in entering and exiting all clients from database and ensure records are accurate.
Participate in Homeless Service staff meetings and trainings.
Assist in education and development of student interns including the orientation of new interns, planning, and daily duties; co-lead groups as needed.
Utilize conflict management, de-escalation and crisis intervention techniques in emergency situations.
Participate in Social Service and Community meetings such as the Recovery Collaborative.
Assist in maintaining positive working relationships with community partnerships.
Assist the Program Supervisor as requested and perform other assignments/duties as directed.
Other duties as assigned.