Recovery Coordinator

Change Grow Live

3d•Onsite

About The Position

Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options. Our core values are ‘Be open, be compassionate and be bold’ and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential. We have an exciting opportunity for a Recovery Coordinator who has the skills and experience to assess and engage with our service users, ensuring that they access the right intervention at the right time, in a way that best meets their needs. This role is part of the single point of contact team which is a Nottinghamshire team based in Mansfield.

Requirements

Excellent team working and interpersonal skills, maintaining a highly cooperative approach to supporting colleagues in delivering service objectives.
Experience of working with substance misuse service and excellent knowledge of Harm Reduction principles
Knowledge and experience of delivering services which evidence high performance and quality standards
Accomplished written and verbal communication skills and a high degree of personal IT competency.
The ability to accurately update and maintain records in a timely fashion and to work to deadlines for the submission of information, e.g. reports
Experience and knowledge on the working practice of Safeguarding Children and Vulnerable Adults
Excellent time management skills, and an ability to work on own initiative, prioritising accordingly.
Experience of positively engaging with people who use services
Ability to manage change successfully in a way that prioritises the needs of service users.
Excellent team working, communication and collaboration skills
Ability to identify emerging themes and trends and work collaboratively with people to respond to these
Ability to communicate complex information to individuals and groups in a way that is easily understood.
Responsibility for your own health, safety and wellbeing as well as those around you (e.g. colleagues and service users).
An understanding of and commitment to Equality, Diversity and Inclusion best practice with a particular focus on engagement with hard to reach and marginalised service users.
Excellent IT skills and ability to understand the purpose of systems
Applicants must already have the right to work in the UK at the time of application.
For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions.

Responsibilities

Ensuring that Change Grow Live’s values are at the heart of everything we all do, through values based decision making and leadership.
Engage people who have substance misuse problems and provide them with advice, support and recovery focused structured clinical interventions to support their recovery and primary health care needs.
Carry out triages, comprehensive service user assessments and develop individual recovery plans that clearly identify how achieving each goal will enable progression in addressing substance use, re/integrating into the community when required.
To ensure we are providing excellent customer service to people who contact us and ensure everyone work in the ethos of “no wrong door” and a ‘can do’ attitude.
Ensure the timely and accurate collection, recording and reporting of specified data.
To be creative and innovative so that the post best meets the needs of the service user, promoting access into treatment, and continued engagement with underrepresented communities.
Work with your team and Designated Safeguarding Lead (if not your role) to ensure that the practices within the service enable identification of service users, children and families who are at risk.
Ensure you are competent in the delivery of interventions that reduce risk to service users.
Ensure that all aspects of confidentiality are adhered to and that consent to share information is a key element to building trusting therapeutic alliances.
To support the smooth running of the service, by contributing to tasks such as reception, duty cover, and clinical duties on an ad hoc basis.
To assist and carry out appropriate screening processes including DBST, urine and saliva tests, after completion of appropriate training or demonstration of relevant experience.
To carry out key harm reduction strategies such as running of the Needle Exchange and distribution of Naloxone, after completion of appropriate training or demonstration of relevant experience.

Benefits

25 days of annual leave, plus bank holidays.
One extra day of annual leave for each year of service during the first five years, totaling 30 days after five years.
A dedicated 'Wellness' hour each week.
Access to a 'Wellness' hub.
Employee Assistance Programme.
Participation in a contributory pension scheme.
A wide range of benefits, including discounts for shopping, cinema, holidays, and more.
A warm and supportive team environment.
Extensive training, career development, and progression opportunities.
Refer a Friend Scheme.