Recovery Coach

Full Circle•Council Bluffs, IA

About The Position

The Recovery Coach provides peer recovery support services (PRSS) to individuals recovering from substance use disorders. The coach offers empathy, understanding, and encouragement to motivate positive change and sustained recovery. Support may include goal setting, coping strategies, re-entry support, and help accessing resources. The Recovery Coach must agree to a confidentiality agreement and demonstrate commitment to Full Circle’s mission, core values, and ethical standards. This is a part-time, non-exempt position based on a 20-hour work week, with hours subject to business needs. The stated schedule is Tuesday 10–6, Thursday 8–4, and Friday 12–4. The position is based in Council Bluffs, Iowa, and reports to the Center Manager.

Requirements

Personal experience with substance use disorder, mental health conditions, recovery, and/or justice system involvement.
Knowledge of or personal experience with recovery systems, medication-assisted treatment, multiple pathways of recovery, harm reduction, criminal justice systems, person-centered approaches, and peer recovery support services.
Relevant education and experience in human services, social work, criminal justice, or a related field within the nonprofit sector.
Agree to complete the CCAR Recovery Coach Academy and Ethical Considerations for Recovery Coaches within three months of hire.
Creative problem-solving skills, critical thinking, and adaptability to changing circumstances.
Effective communication and interpersonal skills, including the ability to interact with a wide range of stakeholders.
Ability to manage multiple projects, priorities, and partnerships simultaneously.
Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint), virtual meeting platforms such as Zoom, and data management.
Valid driver’s license, good driving record, car insurance, and reliable transportation.

Responsibilities

Provide peer recovery support services onsite and in the community to individuals initiating or sustaining recovery.
Help individuals develop recovery plans, connect with resources, and navigate challenges.
Use appropriate self-disclosure of personal recovery experiences to inspire and motivate positive change.
Use evidence-based practices to assess individual needs and support goal setting.
Collaborate with individuals to set realistic and achievable recovery goals.
Collect and enter data into the organization’s data system and assist with reporting and continuous program improvement.
Develop individualized recovery plans tailored to each person’s circumstances and goals.
Guide individuals in accessing relevant community resources and services.
Support and encourage multiple pathways to recovery, including harm reduction strategies.
Make Telephone Recovery Support (TRS) calls, enroll recoverees in the program, and enter call data and notes into the data system.
Advocate for the rights and well-being of individuals with substance misuse or mental health conditions.
Educate individuals about treatment options, recovery resources, coping strategies, and self-advocacy.
Coordinate with healthcare professionals, counselors, and providers to support a holistic approach to recovery.
Maintain accurate and confidential records of interactions and progress.
Prepare reports on individual outcomes and contribute to program evaluation.
Perform work in accordance with OSHA safety standards and those established by Full Circle Recovery.
Perform other duties as assigned.