Recovery Coach, Moms Do Care (5169)

BROCKTON NEIGHBORHOOD HEALTH CENTER INC•Nicholson, GA

5d•$22 - $29•Hybrid

About The Position

The Recovery Coach (RC) serves as an integral member of the Moms Do Care (MDC) team supporting individuals struggling with substance use. They will provide peer recovery support services to pregnant, post-partum, and parenting people (PPPP) with substance use disorder. Candidates for this position must have lived experience as a parenting person in recovery. In this role, the RC supports PPPP in achieving the goals that are meaningful to their health and well-being. By meeting people in their stages of readiness for change, the MDC RC can help support both individuals seeking sustained recovery and those in active use. Additionally, the MDC RC should possess a thorough understanding of the steps to successful recovery, be able to provide individualized health messages, and be able to connect patients to BNHC and community resources and treatment. This position requires good organizational and communication skills, as well as the ability to work both independently and as part of a team. The MDC RC will report to the Moms Do Care Program Supervisor and receive additional peer support/recovery coach supervision from a qualified supervisor. Work environments may include BNHC’s main clinic and Manley Street shelter-based clinic locations, street outreach, and/or BNHC’s mobile addictions Community Care-in-Reach program.

Requirements

A high school diploma or GED required
Proficiency in Microsoft Office applications, email, and the internet; requires the ability to independently research community resources
Knowledge of community, social, and health resources, particularly substance use-related resources
Understanding of recovery and principles of recovery; lived experience with substance use disorder, recovery, and motherhood required
Experience using EPIC or other electronic health record is a plus
Able to apply principles of cultural competency and equity to patient care
Certified Addictions Recovery Coach (CARC); completion of Recovery Coach Academy and working toward certification is allowable

Nice To Haves

Experience using EPIC or other electronic health record is a plus

Responsibilities

Promote Moms Do Care in the community to increase patient access to the program; this includes outreaching local hospitals, OB/GYN offices, treatment programs, and other services providers to provide information on Moms Do Care
Engage and build professional relationships with potential and existing BNHC patients in order to effectively deliver peer recovery support services
With the Behavioral Health Clinician, co-lead support groups tailored to pregnant, post-partum, and parent people
Develop and implement wellness and relapse prevention plans with patients
Practice overdose education with patients, including providing overdose prevention education, teaching risk reduction techniques, and facilitating access to Narcan® (naloxone) and other resources
Offer appropriate recovery information, referrals, and linkages to help individuals improve recovery and reduce risky behaviors, including but not limited to healthcare support services, social work, financial assistance, childcare, housing, food, financial entitlements, clothing, transportation, food pantries, and other community resources
Support patients in navigating parenting, co-parenting, and Department of Children and Families involvement
Attend training and educational opportunities to build skills related to peer support, substance use, parenting, and pregnancy.
Provide ongoing support and follow up as necessary to support recovery, health, and general wellbeing; support and understand different paths to recovery, including treatment with medications such as buprenorphine, naltrexone, or methadone
Establish and maintain open communication with community-based organizations, other appropriate healthcare organizations, providers, and services, and other potential resources
Use non-judgmental, non-stigmatizing language, and employ techniques such as motivational interviewing that help encourage patients to identify and prioritize their personal needs
Gain and share reliable, validated information about specific health topics most relevant to the population being served
Act as warm handoff to the Moms Do Care program
Document patient encounters in the electronic medical record
Assisting in scheduling of appointments and providing follow up or reminder calls as needed, including answering phone calls and voicemails
Timely and professional communication with patients and staff, including responses to emails, phone messages, and EHR messages. Uses company approved communication platforms that are HIPAA compliant
Attend required department and other staff meetings
Adhere to regulations protecting patient information and privacy, including HIPAA, 42CFR Part 2, and other federal and state privacy standards
Other duties as assigned