Recovery Coach

Ignite Recovery LLCFall River, MA
Hybrid

About The Position

Recovery Coaches are the heart of what we do. You bring your lived experience into real, human relationships — walking alongside members as they find their own path to recovery. Your role is to restore agency, instill hope, and deliver care with integrity. This is peer support work, not clinical work. That distinction shapes everything.

Requirements

  • 1+ year of sustained recovery from substance use and/or co-occurring mental health disorders.
  • Completed Recovery Coach Academy (5-day CCAR or equivalent) and Ethical Considerations for Recovery Coaching, with documentation.
  • Actively working toward CARC or equivalent state-recognized certification within 1 year of hire.
  • Ability to share lived experience ethically and professionally while maintaining healthy boundaries.
  • Cultural humility, recovery-oriented values, and commitment to equity.
  • Strong communication and active listening skills across diverse populations.
  • Comfort with basic computer skills and electronic documentation.
  • Valid driver's license, reliable vehicle, active auto insurance, and personal smartphone.

Nice To Haves

  • Multilingual and multicultural candidates are warmly encouraged to apply.

Responsibilities

  • Build relationships grounded in shared experience, with attention to equity and minimizing power differentials.
  • Share your recovery story with intention — to offer hope, not to center yourself.
  • Develop a Wellness Plan with each member, and update it as they grow.
  • Support motivation, skill-building, and readiness for change.
  • Provide education on harm reduction and recovery options.
  • Connect members to mutual aid, peer groups, and community resources.
  • Help remove barriers — housing, transportation, benefits, access to services.
  • Coordinate with behavioral health providers, primary care, and community partners.
  • Document everything.
  • Begin discharge planning at admission and support it throughout.
  • Support access to psychopharmacological services when medically appropriate.
  • Document clearly and on time — every contact, every plan update.
  • Protect member confidentiality at all times.
  • Participate in supervision, team meetings, and ongoing training. Growth is part of this work.

Benefits

  • 401(k)
  • Bonus based on performance
  • Company parties
  • Competitive salary
  • Employee discounts
  • Paid time off
  • Training & development
  • Generous PTO
  • Employee Support Programs (ESP)
  • Twice-yearly team-building events
  • A clear path for growth through our Tiered Career Ladder.
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