Recovery Assistant

Public Health Management Corporation•Philadelphia, PA

9d•Onsite

About The Position

PHMC’s West Haven is a 16-bed long-term structured residence for adults with serious mental illness. Recovery Assistants help residents build and maintain the internal and external supports needed to live independently in the community while maintaining a safe, therapeutic environment. The role supports residents’ recovery goals through relationship-building, coaching, skill development, emotional support, community participation, and coordination with the treatment team. The position is based at 111 N 49th Street, Philadelphia, PA 19139, and follows a Monday–Friday, 7:00 AM–3:30 PM day shift. It is full-time.

Requirements

Completion of 12 semester hours of college training in a mental health-related field.
At least 6 months of formal training or direct-care employment in mental health or a related field.
High school diploma or equivalent.
Licensed driver in good standing.
CPR certification within 90 days of employment.
Basic computer skills in Microsoft Word, Excel, and Outlook, and ability to become proficient in entering information into PHMC Electronic Client Service Record (CRS).

Responsibilities

Build relationships with residents that foster hope and trust in an encouraging, compassionate environment with open communication.
Assist residents in identifying and developing written recovery goals to support transition to independent community living.
Provide individual and group skill-building, coaching, role modeling, and emotional support in areas including personal hygiene, household maintenance, travel, budgeting, socialization, use of resources, illness management, pre-education, vocational support, and problem-solving.
Participate with residents in residential and community activities, including faith-based activities of their choosing.
Complete and maintain daily, weekly, and monthly documentation of residents’ progress and challenges in achieving their goals.
Work with the treatment team to identify opportunities for community integration and activities.
Report and document facility maintenance issues.
Assist residents with laundry as necessary and appropriate.
Complete incident reports for all reportable incidents.
Maintain the unit’s physical condition, including emptying trash, keeping areas clear of papers and food, and ensuring bathrooms are hygienic.
Perform one-to-one duty as needed and follow assignment sheets for breaks, rounds, and special assignments.
Follow established policies and procedures, including professional-image and ethical guidelines.
Attend mandatory in-service and PHMCU trainings as scheduled.
Attend 85% of staff meetings and document review of 100% of meeting minutes.
Maintain biannual credentialing requirements, including physical exam, TB, drug and hepatitis screenings, FBI screening, and Child Abuse screening.
Demonstrate appropriate therapeutic interventions for people with serious mental illness.
Communicate pertinent information between shifts.
Participate in monthly supervision as scheduled.
Use appropriate de-escalation techniques and adapt interventions with sensitivity to ethnic, cultural, economic, and gender-specific issues.
Demonstrate a basic understanding of psychological and psychosocial factors related to severe mental health issues and incorporate strengths-based, recovery-oriented techniques into client care.
Assist residents with personal hygiene and activities of daily living throughout the shift.
Participate in daily Community Meetings and groups as scheduled, and weekly Treatment Team meetings as directed.
Support residents in implementing recovery goals outlined in Recovery Plans and Safety Plans.
Escort residents to medical, shopping, grooming, and other appointments or outings as scheduled or directed.
Facilitate psycho-educational groups as assigned or necessary.
Ensure linens are cleaned and stored properly, and support residents who can perform this task independently.
Meet with assigned primary residents daily and provide appropriate services and support.
Attend daily shift change at the beginning and/or end of each shift and report necessary information and incidents, including through written documentation.
Perform environmental rounds as scheduled and conduct hourly resident checks, remaining aware of each individual’s location within the site.
Assist with kitchen duty, including basic cooking and cleaning in the kitchen and dining room.
Complete the Chore List weekly.
Help residents prepare for the following day, including selecting clothes and preparing for appointments, trips, or visits.
Teach residents how to use public transportation.
Keep staffing areas clean and maintained, including the staff microwave, offices, phones and computers, and staff lounge.
Maintain the laundry room and washer and dryer, and clean and fold residents’ clothes as necessary.
Perform other duties as assigned.