Records Technician II

Pinellas County Sheriff's Office•Pinellas County, FL

1d•Onsite

About The Position

Pinellas County Sheriff’s Office is seeking a Records Technician II to join our Records Division team. In this role, you will serve as a valuable resource to deputies by assisting with the creation, transcription, and processing of law enforcement reports. Working in a telephone reporting environment, you will transcribe reports through live dictation, research information, assist with report classifications and criminal violations, and help ensure reports are accurately completed and routed to the appropriate agencies. Your work plays an important role in maintaining the integrity of agency records and supporting the investigative process. The ideal candidate is detail-oriented, adaptable, and able to thrive in a fast-paced environment where accuracy and efficiency are equally important. They possess strong listening, communication, and data entry skills and can effectively multitask while managing competing priorities. Individuals who enjoy problem-solving, supporting others, and working behind the scenes to help ensure the success of law enforcement operations will find this role both challenging and rewarding. This position offers the opportunity to work closely with deputies and other criminal justice professionals while contributing to the accurate documentation and reporting that supports public safety and the Sheriff's Office mission every day. This position is scheduled for 8 hours, 5 days a week, with 2 consecutive days off. There is a day shift 6:30am - 3:00pm, evening shift 2:30pm - 11:00pm, and an overnight shift 10:30pm - 7:00am. You must be able to accommodate all shifts. This position is subject to a biannual seniority-based bidding process. Starting pay: $44,583.00 The background investigation process may take up to 6 weeks depending upon the complexity of the applicant's background and position for which they've applied.

Requirements

High School graduation or equivalent diploma from an institution accredited by an accrediting body recognized by the U.S. Department of Education (DOE) or licensed as a degree granting institution by the Commission for Independent Education
One (1) year experience in an administrative office environment
Or equivalent combination of education and experience
Must possess a valid Florida driver’s license
Knowledge of modern office business equipment, practices and procedures
Good knowledge of grammar, punctuation, spelling, and formatting
Ability to communicate concisely and accurately via telephone
Ability to transcribe reports accurately via live dictation
Ability to enter and retrieve information from computer systems
Ability to perform all functions of the job classification without posing a direct threat to the health or safety of other individuals in the workplace
Hearing levels should not exceed 40 decibels in each ear under the frequencies: 500hz, 1,000hz and 2,000hz
Sit up to 8 hours per day
Occasionally lift up to 20 lbs.
Occasionally bend, squat, reach, kneel and twist

Responsibilities

Operates data entry equipment in a telephone reporting environment
Transcribes reports by telephone "live" from deputies in the automated records system
Codes reports properly for entry into the Uniform Crime Reporting System
Assists deputies in researching reports, names, and addresses to enable the deputy to properly complete their investigation
Enters and/or retrieves information accurately from job specific computer systems
Ensures reports are forwarded to the State Attorney’s Office, spouse abuse shelters, Validation Unit, Medical Examiner’s Office, etc.
Assists deputies in researching Florida State Statutes in determining the correct criminal violation to be recorded in the police report
Assists deputies in selecting the appropriate type of report
Regular and reliable attendance is required as an essential function of the position
This position is considered essential and, in the event of an emergency or natural disaster, will be required to report to work
Participates in Sheriff’s Office recruitment and community relations activities as directed